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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 8 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated August 20, 2026.
The same records list 20 cited deficiencies dated August 15, 2025 to July 20, 2026 (HHSC risk levels: 12 High, 4 Medium High, 4 Medium).
Correction status recorded by HHSC: 0 corrected at inspection, 20 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 20 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 20 cited deficiencies for Creative Learning Center At Crossroads in the 3 years before October 10, 2026 (12 High, 4 Medium High, 4 Medium).
Records list 8 inspections in this window. Most recent inspection: 2026-08-20.
| Risk weight | Citations |
|---|---|
| High | 12 |
| Medium High | 4 |
| Medium | 4 |
| Medium Low | 0 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-07-20 · 745.621(a)(2) · High
AP Initial background checks submitted - At the time you hire someone
There was one person present with 8 children alone without a background check submitted. The person was replaced with an eligible caregiver during the inspection.
Correction date recorded: 2026-07-20
2026-07-17 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
There was sufficient evidence found during the investigation to show that a situation placing a toddler child at risk was not reported to Child Care Regulation.
Correction date recorded: 2026-08-14
2026-07-17 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
There was sufficient evidence found during the investigation to show that prohibited punishment was used when a caregiver restrained a toddler child by holding the child tightly under the caregiver's arm for approximately 3 minutes.
Correction date recorded: 2026-08-14
2026-07-20 · 745.621(a)(2) · High
AP Initial background checks submitted - At the time you hire someone
Corrected at inspection: No. Correction date: 2026-07-20. Correction verified: 2026-07-22.
There was one person present with 8 children alone without a background check submitted. The person was replaced with an eligible caregiver during the inspection.
2026-07-17 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that a caregiver grabbed a toddler child roughly and pulled the toddler from off of the ground by one arm several times.
2026-07-17 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that parents were not notified of a situation placing their toddler child at risk.
2026-07-17 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that prohibited punishment was used when a caregiver restrained a toddler child by holding the child tightly under the caregiver's arm for approximately 3 minutes.
2026-07-17 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that a situation placing a toddler child at risk was not reported to Child Care Regulation.
2026-07-16 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that a situation placing a toddler child at risk was not reported to Child Care Regulation.
2026-07-16 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that prohibited punishment was used when a caregiver roughly placed a toddler in a chair and pushed the chair towards a table causing the toddler to fall to the ground and strike their face.
2026-07-16 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that a caregiver grabbed a toddler child by one wrist and carried the child with their feet off the floor to a chair.
2026-07-16 · 746.1003(1) · High
Director Responsibilities - Operate in Compliance
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that the child-care center?s daily operations were not administered in compliance with minimum standards, as required by the director.
2026-07-16 · 746.521(8) · Medium
Parent right to review video recordings of alleged incident of abuse or neglect involving parent child
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that parents were not allowed to review video of their child after concerns of mistreatment.
2026-07-16 · 746.2501(4) · Medium High
Care Requirements for Toddlers - Holding and Comforting
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that a caregiver did not provide comfort to a toddler after a fall to the floor.
2026-07-16 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2026-08-14. Correction verified: 2026-08-20.
There was sufficient evidence found during the investigation to show that parents were given false information and not notified of a situation placing their toddler child at risk.
2026-03-31 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2026-03-31. Correction verified: 2026-04-13.
One caregiver stated that there were 17 children in the classroom and there were 14 children present. In another classroom, one caregiver stated that there were 13 children and there were 14 children in the classroom.
2026-03-31 · 746.3505(b) · Medium High
Diapering Procedures - Wash Infant's Hands
Corrected at inspection: No. Correction date: 2026-03-31. Correction verified: 2026-04-13.
One caregiver did not wash the hands of an infant after a diaper change.
2025-08-15 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2025-08-29. Correction verified: 2025-08-21.
The operation's current fire inspection expired 7/01/2025.
2025-08-15 · 746.611(b) · Medium
Health Statement on File within 1 Week of Admission
Corrected at inspection: No. Correction date: 2025-08-29. Correction verified: 2025-08-21.
Four out of ten children's files were missing a physician signed health statement.
2025-08-15 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2025-08-29. Correction verified: 2025-08-21.
Four infants in the infant classroom had expired or missing infant feeding instructions.
2025-08-15 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2025-08-29. Correction verified: 2025-09-23.
The operation's most recent health inspection expired 8/09/2025.
2025-08-15 · 746.3415(7) · Medium High
Employee Handwashing After Handling or Cleaning Bodily Fluids
Corrected at inspection: No. Correction date: 2025-08-15. Correction verified: 2025-08-21.
Three staff members in three separate classrooms were observed to wipe a child's nose and not wash their hands before completing other tasks.
2025-08-15 · 746.2209 · Medium
Posting of Activity Plan
Corrected at inspection: No. Correction date: 2025-08-29. Correction verified: 2025-08-21.
Three of the six classrooms were observed to not have a posted activity plan.
2023-10-09 · 746.5205(2) · Medium High
Sheltering Drill For Severe Weather-Four times a calendar year
Corrected at inspection: No. Correction date: 2023-10-23. Correction verified: 2023-10-24.
There has been one severe weather drill and zero lockdown drills completed for the 2023 year. These drills are to be completed quarterly.
2022-11-02 · 746.1203(4) · High
Responsibilities of Caregivers - Supervision of Children
Corrected at inspection: No. Correction date: 2022-11-04. Correction verified: 2022-11-10.
A child was left unsupervised in the hallway bathroom for approximately 8 minutes.
2022-09-28 · 746.1203(4) · High
Responsibilities of Caregivers - Supervision of Children
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-10-06.
A child wandered away from their group and was unsupervised for three minutes before being found.
2022-05-19 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2022-05-20. Correction verified: 2022-05-25.
During the investigation, it was determined a child was left unsupervised on the playground.
2021-10-15 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2021-10-15. Correction verified: 2021-10-21.
It was determined a child in care was left in a classroom unsupervised for 8 minutes.
2021-10-13 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2021-10-18. Correction verified: 2021-10-21.
It was determined during an the investigation a caregiver did not maintain self-control in the presence of children.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1359866
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.