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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 12 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated June 5, 2026.
The same records list 6 cited deficiencies dated April 19, 2024 to June 3, 2025 (HHSC risk levels: 4 High, 1 Medium High, 1 Medium Low).
Correction status recorded by HHSC: 1 corrected at inspection, 5 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 5 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 6 cited deficiencies for Primrose School of Keller in the 3 years before October 10, 2026 (4 High, 1 Medium High, 1 Medium Low).
Records list 12 inspections in this window. Most recent inspection: 2026-06-05.
| Risk weight | Citations |
|---|---|
| High | 4 |
| Medium High | 1 |
| Medium | 0 |
| Medium Low | 1 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2025-06-03 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A four-year-old child was left alone in a classroom for approximately 5 minutes.
Correction date recorded: 2025-06-17
2025-06-03 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not follow operation's procedure when transition from classroom to outside playground. As a result, a child was left unattended in the room for approximately 5 minutes. The same caregiver also did not notify management of the incident.
Correction date recorded: 2025-06-17
2024-12-27 · 746.2805(1) · High
Prohibited Punishments - Corporal Punishment
A caregiver was seen hitting a child's hand to reprimand them.
Corrected at inspection
2025-06-03 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2025-06-17. Correction verified: 2025-07-01.
A caregiver did not follow operation's procedure when transition from classroom to outside playground. As a result, a child was left unattended in the room for approximately 5 minutes. The same caregiver also did not notify management of the incident.
2025-06-03 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-06-17. Correction verified: 2025-07-01.
A four-year-old child was left alone in a classroom for approximately 5 minutes.
2024-12-27 · 746.2805(1) · High
Prohibited Punishments - Corporal Punishment
Corrected at inspection: Yes. Correction date: 2024-12-31. Correction verified: Not recorded.
A caregiver was seen hitting a child's hand to reprimand them.
2024-09-25 · 746.2401(4) · Medium High
Basic Requirements for Infants - Prompt Attention to Needs
Corrected at inspection: No. Correction date: 2024-10-03. Correction verified: 2024-10-21.
Child was not given his 4:30pm bottle.
2024-09-25 · 746.803(a) · Medium Low
Required Records Storage
Corrected at inspection: No. Correction date: 2024-10-03. Correction verified: 2024-10-03.
Operation did not keep required record for three months.
2024-04-19 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-04-29. Correction verified: 2024-05-06.
A child was left unsupervised on the playground for a short amount of time.
2022-11-17 · 746.3819 · Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Corrected at inspection: No. Correction date: 2022-11-21. Correction verified: 2022-11-18.
One of two food allergy emergency plans was no signed by parents as required.
2022-07-27 · 746.1301(1)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Orientation
Corrected at inspection: No. Correction date: 2022-08-12. Correction verified: 2022-08-12.
One caregiver, whose file I observed, has not taken orientation training as indicated by the personnel form.
2022-07-27 · 746.1301(2)(A) · Medium High
Training Requirements for Employees and Caregivers - Pre-service Training
Corrected at inspection: No. Correction date: 2022-08-12. Correction verified: 2022-08-12.
Pre-service training should be viewed as a support to the caregiver who has taken on the responsibility of caring for children for the first time. Research indicates without some basic understanding of children and how to work with them, the health, safety, and well-being of the children in care are at risk.
2022-06-27 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2022-07-01. Correction verified: 2022-07-06.
3 of the 10 caregivers files I reviewed was missing or had expired CPR/First Aid training.
2022-06-27 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: Yes. Correction date: 2022-06-27. Correction verified: Not recorded.
I observed bleach water in a spray bottle on the counter of the hand washing sink in the pre-k classroom. The teacher put the chemicals in the upper cabinet, where it was not accessible to children.
2022-06-27 · 746.901(8) · Medium
Required Personnel Records- Photo Identification
Corrected at inspection: No. Correction date: 2022-06-29. Correction verified: 2022-07-06.
6 of the 10 caregiver files that I reviewed were missing photo identification.
2022-06-27 · 746.401(9) · Medium Low
Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
Corrected at inspection: Yes. Correction date: 2022-06-27. Correction verified: Not recorded.
The employee list was not updated at the time of inspection. New employees were added to update the list and old employees were taken off.
2021-12-06 · 746.5625(a) · High
Electronic Child Safety Alarm - is equipped in each vehicle
Corrected at inspection: No. Correction date: 2021-12-20. Correction verified: 2022-01-05.
The vehicles used to tranpsort the children do not have safety alarms.
2021-12-06 · 746.1301(7)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Transportation Training
Corrected at inspection: No. Correction date: 2021-12-07. Correction verified: 2021-12-08.
The staff who tansport and the director did not have current transportation training.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1393061
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.