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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 3 cited deficiencies dated February 10, 2026 (1 High, 1 Medium High, 1 Medium Low risk). Correction status: 1 corrected at inspection, 2 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
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This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 3 cited deficiencies for Primrose School at the Galleria in the 3 years before October 10, 2026 (1 High, 1 Medium High, 1 Medium Low).
Records list 5 inspections in this window. Most recent inspection: 2026-07-16.
| Risk weight | Citations |
|---|---|
| High | 1 |
| Medium High | 1 |
| Medium | 0 |
| Medium Low | 1 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-02-10 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
Corrected at inspection
2026-02-10 · 746.901(5) · Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
Correction date recorded: 2026-02-13
2026-02-10 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
Correction date recorded: 2026-03-03
2026-02-10 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2026-03-03. Correction verified: 2026-02-18.
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
2026-02-10 · 746.901(5) · Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Corrected at inspection: No. Correction date: 2026-02-13. Correction verified: 2026-02-27.
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
2026-02-10 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: Yes. Correction date: 2026-02-10. Correction verified: Not recorded.
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
2023-03-22 · 746.705 · Low
Incident/Illness Report Form Signed
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-05-30.
Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.
2023-02-14 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2023-02-17. Correction verified: 2023-02-17.
2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22
2022-10-04 · 746.305(a)(4) · Medium High
Report Outbreak of Communicable Illness
Corrected at inspection: No. Correction date: 2022-10-04. Correction verified: 2022-10-04.
During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.
2022-09-22 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2022-11-18. Correction verified: 2022-12-02.
Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.
2022-02-16 · 746.3701 · Medium High
Safety - Areas Free From Hazards
Corrected at inspection: No. Correction date: 2022-02-16. Correction verified: 2022-03-02.
During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.
2022-02-15 · 746.901(2) · Medium
Required Personnel Records- Meets Requirements
Corrected at inspection: No. Correction date: 2022-02-22. Correction verified: 2022-03-02.
Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.
2022-02-15 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2022-02-22. Correction verified: 2022-02-22.
Three of ten personnel files reviewed needed skills based pediatric CPR training.
2022-02-15 · 746.613(a) · High
Required Immunizations
Corrected at inspection: No. Correction date: 2022-02-22. Correction verified: 2022-03-02.
Three of ten children's records reviewed needed updated immunization records.
2022-02-15 · 746.201(1) · High
Policies Comply with Rules
Corrected at inspection: No. Correction date: 2022-02-22. Correction verified: 2022-03-02.
The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect
2022-02-15 · 746.3805(b)(1) · Medium High
Administering Medication - Original Container with Child's Name, Date
Corrected at inspection: No. Correction date: 2022-02-21. Correction verified: 2022-02-22.
Medication stored for one child was not in its original container.
2022-02-15 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Corrected at inspection: No. Correction date: 2022-02-22. Correction verified: 2022-03-08.
Four of ten children's records reviewed needed emergency contact information.
2022-02-15 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: No. Correction date: 2022-02-15. Correction verified: 2022-03-02.
The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.
2021-12-03 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2022-01-31. Correction verified: 2022-02-15.
During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1104026
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.