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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 11 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated July 7, 2026.
The same records list 5 cited deficiencies dated December 6, 2023 to May 14, 2026 (HHSC risk levels: 3 High, 1 Medium High, 1 Medium).
Correction status recorded by HHSC: 1 corrected at inspection, 4 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 4 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 5 cited deficiencies for Primrose School of Frisco West in the 3 years before October 10, 2026 (3 High, 1 Medium High, 1 Medium).
Records list 11 inspections in this window. Most recent inspection: 2026-07-07.
| Risk weight | Citations |
|---|---|
| High | 3 |
| Medium High | 1 |
| Medium | 1 |
| Medium Low | 0 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-05-14 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
Correction date recorded: 2026-05-19
2026-01-21 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom…
Correction date recorded: 2026-01-23
2024-11-05 · 746.3809 · Medium
Medication No Longer Used
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
Corrected at inspection
2026-05-14 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-05-19. Correction verified: 2026-05-27.
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
2026-01-21 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-01-23. Correction verified: 2026-02-03.
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
2024-11-05 · 746.3809 · Medium
Medication No Longer Used
Corrected at inspection: Yes. Correction date: 2024-11-05. Correction verified: Not recorded.
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
2023-12-07 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2023-12-22. Correction verified: 2024-01-02.
A child was left without supervision in the playground area for around 2 minutes.
2023-12-06 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2023-12-15. Correction verified: 2023-12-18.
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
2022-02-09 · 746.3505(c) · Medium High
Diapering Procedures - Use Disposable Gloves
Corrected at inspection: No. Correction date: 2022-02-09. Correction verified: 2022-02-25.
A Caregiver did not wash her hands after toileting children.
2022-02-09 · 745.635(3) · High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Corrected at inspection: No. Correction date: 2022-02-09. Correction verified: 2022-02-25.
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
2022-02-09 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2022-02-09. Correction verified: 2022-02-25.
Two individuals providing direct care during a special skills activity did not have cleared background checks.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1132198
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.