Primrose School at Lakeshore

Licensed Center

Provider details

City / County / ZIP: Houston / Harris / 77044
Street address: 16460 W Lake Houston Pkwy
Phone: (281) 454-5000
Capacity: 282
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 06:00 AM-06:30 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: September 30, 2016
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Plain-English summary of cited deficiencies

State records list 10 cited deficiencies dated February 7, 2024 to June 24, 2026 (8 High, 1 Medium High, 1 Medium Low risk). Correction status: 2 corrected at inspection, 8 with a correction date recorded, 0 with no correction date recorded.

High risk · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity (746.1205(a)(4))
Cited June 17, 2026 (correction date recorded: July 23, 2026; correction verified August 4, 2026; technical assistance given); January 9, 2026 (correction date recorded: February 13, 2026; correction verified February 23, 2026; technical assistance given); March 19, 2025 (corrected at inspection; technical assistance given); March 7, 2025 (correction date recorded: March 10, 2025; correction verified March 21, 2025; technical assistance given).
What the record describes: Narratives describe children being left in classrooms without a caregiver present.
High risk · AP Initial background checks submitted - At the time you hire someone (745.621(a)(2))
Cited January 30, 2026 (corrected at inspection; technical assistance given).
What the record describes: An employee was working with children without a completed background check with the operation.
High risk · Parental Communication - Situation that Placed a Child at Risk (746.307(b)(4))
Cited March 7, 2025 (correction date recorded: March 19, 2025; correction verified March 21, 2025; technical assistance given).
What the record describes: Communication with parents about three infants being left unsupervised did not occur immediately after the children’s safety was ensured.
High risk · AP Background check results - Must receive notification prior to allowing subject to be present at your operation (745.641)
Cited February 7, 2024 (correction date recorded: February 7, 2024; correction verified February 7, 2024; technical assistance given).
What the record describes: Two employees were in a classroom with children before their background check eligibility results were completed.
High risk · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months (746.5101(a))
Cited February 7, 2024 (correction date recorded: February 28, 2024; correction verified March 13, 2024; technical assistance given).
What the record describes: The inspector did not observe a current fire marshal inspection. The last inspection had expired.
Medium High risk · CPR Training and Recertification Adhere to Guidelines-skill based (746.1315(b)(1))
Cited February 7, 2024 (correction date recorded: February 14, 2024; correction verified February 8, 2024; technical assistance given).
What the record describes: The online CPR recertification training did not include use of a CPR manikin.
Medium Low risk · Required Personnel Records - Required Affidavit (Form 2912) (746.901(5))
Cited June 24, 2026 (correction date recorded: July 1, 2026; correction verified June 25, 2026).
What the record describes: Three out of four employee files reviewed did not contain the required employment affidavit, Form 2912.

Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 10 cited deficiencies for Primrose School at Lakeshore in the 3 years before October 10, 2026 (8 High, 1 Medium High, 1 Medium Low).

Records list 14 inspections in this window. Most recent inspection: 2026-09-30.

HHSC risk weights of citations
Risk weight	Citations
High	8
Medium High	1
Medium	0
Medium Low	1
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-06-24 · 746.901(5) · Medium Low

Required Personnel Records - Required Affidavit (Form 2912)

Three out of four employee files reviewed did not contain required affidavit for employment form 2912.

Correction date recorded: 2026-07-01

2026-06-17 · 746.1205(a)(4) · High

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

A child in care was left unsupervised in a classroom.

Correction date recorded: 2026-07-23

2026-01-30 · 745.621(a)(2) · High

AP Initial background checks submitted - At the time you hire someone

One employee was observed working with children in care and did not have a completed background check with the operation. This was corrected when the employee was removed from caring for children and a background check was submitted to be completed.

Corrected at inspection

Full citation history from HHSC (16)

2026-06-24 · 746.901(5) · Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Corrected at inspection: No. Correction date: 2026-07-01. Correction verified: 2026-06-25.
Three out of four employee files reviewed did not contain required affidavit for employment form 2912.
2026-06-17 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-07-23. Correction verified: 2026-08-04.
A child in care was left unsupervised in a classroom.
2026-01-30 · 745.621(a)(2) · High
AP Initial background checks submitted - At the time you hire someone
Corrected at inspection: Yes. Correction date: 2026-01-30. Correction verified: Not recorded.
One employee was observed working with children in care and did not have a completed background check with the operation. This was corrected when the employee was removed from caring for children and a background check was submitted to be completed.
2026-01-09 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-02-13. Correction verified: 2026-02-23.
A child was left inside a classroom alone to use the restroom.
2025-03-19 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: Yes. Correction date: 2025-03-21. Correction verified: Not recorded.
During the investigation it was found that a child had been left sleeping in a classroom without a caregiver for between 2-4 minutes. This was corrected at inspection when supervision was observed to meet compliance and the caregiver responsible for this incident was found to no longer be employed with the operation.
2025-03-07 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2025-03-19. Correction verified: 2025-03-21.
Based on the information and documentation obtained, parental communication regarding three infants being left unsupervised did not occur immediately after ensuring the safety of the children.
2025-03-07 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-03-10. Correction verified: 2025-03-21.
It was reported and found that 3 infants were left unsupervised in a classroom when the caregiver had left the room.
2024-02-07 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2024-02-28. Correction verified: 2024-03-13.
I did not observe current fire marshal inspection completed last one expired 10/10/2023.
2024-02-07 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2024-02-07. Correction verified: 2024-02-07.
I observe an two employee in the classroom with children in care without an eligibility results completed. Note: corrected during inspection.
2024-02-07 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2024-02-14. Correction verified: 2024-02-08.
The on-line CPR recertification training obtain did not include use of a CPR manikin.
2022-11-21 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2022-12-01. Correction verified: 2022-11-28.
There are two staff at the center that were not on the People List.
2022-11-21 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: Yes. Correction date: 2022-11-21. Correction verified: Not recorded.
A child was observed to not wash their hands after using restroom. Note: corrected at inspection.
2022-11-19 · 746.1203(4) · High
Responsibilities of Caregivers - Supervision of Children
Corrected at inspection: No. Correction date: 2022-11-21. Correction verified: 2022-12-20.
Video footage was received of the child being left alone by her caregiver. The former caregiver also admitted that the child was left behind when entering back the building.
2022-05-27 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2022-06-27. Correction verified: 2022-07-08.
Based on information obtained through investigation interviews, there is sufficient evidence to suggest that the operation did not inform licensing of the incident that occurred.
2022-03-25 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2022-05-24. Correction verified: 2022-05-24.
Based on the information obtained during the investigation it is determined that the operation did not report an injury that required a child to seek medical attention.
2022-03-01 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2022-03-25. Correction verified: 2022-03-10.
Three out of ten children files evaluated need an updated immunization record.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1236627

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.