Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Summary of state inspection records
Texas HHSC records list 9 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated October 8, 2026.
The same records list 6 cited deficiencies dated October 10, 2023 to June 23, 2024 (HHSC risk levels: 4 High, 2 Medium High).
Correction status recorded by HHSC: 2 corrected at inspection, 4 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 4 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 6 cited deficiencies for Primrose School of Windsong Ranch in the 3 years before October 10, 2026 (4 High, 2 Medium High).
Records list 9 inspections in this window. Most recent inspection: 2026-10-08.
HHSC risk weights of citations
Risk weight
Citations
High
4
Medium High
2
Medium
0
Medium Low
0
Low
0
Unknown
0
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
Parental Communication - Situation that Placed a Child at Risk
Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when…
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-07-15. Correction verified: 2024-07-23.
Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-07-15. Correction verified: 2024-07-23.
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2024-07-15. Correction verified: 2024-07-23.
Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when released to a person that was not designated to pick up. The child was out of operation's supervision and with this undesignated person for 17 minutes plus 3 minutes in addition since the school changing child. A total of 20 minutes passed before parents were contacted.
Corrected at inspection: Yes. Correction date: 2023-10-10. Correction verified: Not recorded.
A caregiver did not wash her hands after a diaper change. This deficiency was corrected at inspection when the director instructed the caregiver to wash their hands.
Corrected at inspection: Yes. Correction date: 2023-10-10. Correction verified: Not recorded.
An employee did not wash an infant's hands after changing the infant's diaper. The deficiency was corrected at inspection when the director instructed the caregiver to wash the infant's hands.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2023-05-31. Correction verified: 2023-06-14.
Based on information obtained from a self-report and information obtained from interviews with staff, the child's parent, and observations from video footage, it was determined that a child was left unattended outside of a classroom for three minutes.
Corrected at inspection: No. Correction date: 2021-11-17. Correction verified: 2021-11-30.
An infant was observed sleeping in a bouncer. The infant was removed from the bouncer.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1283060
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.