Pinnacle Kids Academy

Licensed Center

Provider details

City / County / ZIP: San Antonio / Bexar / 78254
Street address: 10626 Braun Rd
Phone: (210) 688-7000
Capacity: 255
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 06:30 AM-06:30 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: July 22, 2019
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Plain-English summary of cited deficiencies

State records list 15 cited deficiencies dated June 12, 2024 to March 12, 2026 (6 High, 7 Medium High, 2 Medium risk). Correction status: 3 corrected at inspection, 12 with a correction date recorded, 0 with no correction date recorded.

High risk · AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited (746.1201(4))
Cited June 24, 2024 (correction date recorded: August 6, 2024; correction verified August 13, 2024; technical assistance given).
What the record describes: A DFPS investigation found that a ten-month-old infant was left unsupervised for approximately 45 minutes, resulting in a finding of neglectful supervision.
High risk · Basic Requirements for Infants - Never Unsupervised (746.2401(7))
Cited June 24, 2024 (correction date recorded: August 6, 2024; correction verified August 13, 2024; technical assistance given).
What the record describes: A DFPS investigation found that a ten-month-old infant was left unsupervised for approximately 45 minutes, resulting in a finding of neglectful supervision.
High risk · Director Responsibilities - Operate in Compliance (746.1003(1))
Cited June 24, 2024 (correction date recorded: August 6, 2024; correction verified August 13, 2024; technical assistance given).
What the record describes: The director did not notify Child Care Regulation or the infant's parents that the infant had been left unsupervised for approximately 45 minutes.
High risk · Infant May Not Sleep in a Restrictive Device (746.2426(a)(1))
Cited June 12, 2024 (correction date recorded: June 12, 2024; correction verified June 21, 2024; technical assistance given).
What the record describes: An infant was observed sleeping in a restrictive device.
High risk · Parental Communication - Situation that Placed a Child at Risk (746.307(b)(4))
Cited June 12, 2024 (correction date recorded: July 8, 2024; correction verified July 11, 2024; technical assistance given).
What the record describes: The director did not notify a parent that their infant had been left unsupervised for an extended period on 3/25/2024. The operation never notified the parent.
High risk · Report Situation Placing Children at Risk (746.305(a)(6))
Cited June 12, 2024 (correction date recorded: July 8, 2024; correction verified July 11, 2024; technical assistance given).
What the record describes: The director did not notify Child Care Regulation that an infant had been left unsupervised for an extended period on 3/25/2024. The operation never notified Child Care Regulation.
Medium High risk · CPR Training and Recertification Adhere to Guidelines-skill based (746.1315(b)(1))
Cited October 2, 2025 (correction date recorded: October 16, 2025; correction verified October 14, 2025; technical assistance given).
What the record describes: One caregiver had online CPR training only.
Medium High risk · Diaper Changing Steps-Supplies Kept Out of Child's Reach (746.3501(6))
Cited October 2, 2025 (corrected at inspection; technical assistance given).
What the record describes: Diaper cream was on the restroom floor, accessible to children.
Medium High risk · Safety - Electrical Outlets Covered (746.3701(1))
Cited October 2, 2025 (corrected at inspection; technical assistance given); October 29, 2024 (correction date recorded: October 29, 2024; correction verified November 6, 2024; technical assistance given).
What the record describes: Narratives describe electrical outlets without covers.
Medium High risk · Transportation Safety Training -Director and Employee Complete 2 Hours Annually (746.1316(a))
Cited April 28, 2025 (correction date recorded: May 9, 2025; correction verified May 9, 2025; technical assistance given).
What the record describes: Staff who drive had only one hour of transportation training available for review.
Medium High risk · Food Service and Preparation Requirement - Single Use Items if Cannot Sanitize (746.3317(2))
Cited October 29, 2024 (correction date recorded: October 29, 2024; correction verified November 6, 2024; technical assistance given).
What the record describes: Food service equipment, including bowls, utensils and bottles, was cleaned with dish soap and water but was not sanitized.
Medium High risk · Requirements for Feeding Infants - Other Use of Handwashing Sink (746.2419(8))
Cited October 29, 2024 (correction date recorded: October 29, 2024; correction verified November 6, 2024; technical assistance given).
What the record describes: The handwashing sink in the infant spaces was also used to wash bottles, utensils, bowls and plates.
Medium risk · Medication No Longer Used (746.3809)
Cited March 12, 2026 (correction date recorded: March 25, 2026; correction verified March 23, 2026; technical assistance given).
What the record describes: A child's Avi-Q was found to have expired on 1/14/26.
Medium risk · Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met (746.1613(a))
Cited June 12, 2024 (corrected at inspection; technical assistance given).
What the record describes: During nap time, 10 children ages 12 to 17 months were with one caregiver.

Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 15 cited deficiencies for Pinnacle Kids Academy in the 3 years before October 10, 2026 (6 High, 7 Medium High, 2 Medium).

Records list 11 inspections in this window. Most recent inspection: 2026-03-12.

HHSC risk weights of citations
Risk weight	Citations
High	6
Medium High	7
Medium	2
Medium Low	0
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-03-12 · 746.3809 · Medium

Medication No Longer Used

A child's Avi-Q was found to have expired on 1/14/26.

Correction date recorded: 2026-03-25

2025-10-02 · 746.1315(b)(1) · Medium High

CPR Training and Recertification Adhere to Guidelines-skill based

During the inspection, one caregiver was found to have online CPR training only. Note: The director scheduled an in-person class for the caregiver to be completed the next day.

Correction date recorded: 2025-10-16

2025-10-02 · 746.3501(6) · Medium High

Diaper Changing Steps-Supplies Kept Out of Child's Reach

During the walkthrough, there was diaper cream on the floor of the restroom, accessible to children. Note: This was corrected at inspection when the diaper cream was removed from the restroom and placed out of reach of the children

Corrected at inspection

Full citation history from HHSC (16)

2026-03-12 · 746.3809 · Medium
Medication No Longer Used
Corrected at inspection: No. Correction date: 2026-03-25. Correction verified: 2026-03-23.
A child's Avi-Q was found to have expired on 1/14/26.
2025-10-02 · 746.3701(1) · Medium High
Safety - Electrical Outlets Covered
Corrected at inspection: Yes. Correction date: 2025-10-02. Correction verified: Not recorded.
During the walkthrough, there were two plugs observed without covers. Note: This was corrected at inspection when the plugs were covered.
2025-10-02 · 746.3501(6) · Medium High
Diaper Changing Steps-Supplies Kept Out of Child's Reach
Corrected at inspection: Yes. Correction date: 2025-10-02. Correction verified: Not recorded.
During the walkthrough, there was diaper cream on the floor of the restroom, accessible to children. Note: This was corrected at inspection when the diaper cream was removed from the restroom and placed out of reach of the children
2025-10-02 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2025-10-16. Correction verified: 2025-10-14.
During the inspection, one caregiver was found to have online CPR training only. Note: The director scheduled an in-person class for the caregiver to be completed the next day.
2025-04-28 · 746.1316(a) · Medium High
Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Corrected at inspection: No. Correction date: 2025-05-09. Correction verified: 2025-05-09.
invdividuals who drive only had one hour of transportation training available for review.
2024-10-29 · 746.3317(2) · Medium High
Food Service and Preparation Requirement - Single Use Items if Cannot Sanitize
Corrected at inspection: No. Correction date: 2024-10-29. Correction verified: 2024-11-06.
Food service equipment, such as bowls, utensils and bottles, are not being sanitized. Noted, that these items are being cleaned with dish soap and water.
2024-10-29 · 746.3701(1) · Medium High
Safety - Electrical Outlets Covered
Corrected at inspection: No. Correction date: 2024-10-29. Correction verified: 2024-11-06.
In several of the classrooms there were outlets observed to be uncovered. Noted: Caregivers either called for an outlet cover or added an outlet cover when this was brought to their attention.
2024-10-29 · 746.2419(8) · Medium High
Requirements for Feeding Infants - Other Use of Handwashing Sink
Corrected at inspection: No. Correction date: 2024-10-29. Correction verified: 2024-11-06.
The handwasshing sink in the infant spaces is also utilized to wash bottles, utensils, and bowls/plates.
2024-06-24 · 746.1201(4) · High
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Corrected at inspection: No. Correction date: 2024-08-06. Correction verified: 2024-08-13.
This standard was found deficient as part of a DFPS Investigation when it was determined that a ten-month-old infant was left unsupervised for approximately 45 minutes resulting in a finding of neglectful supervision.
2024-06-24 · 746.1003(1) · High
Director Responsibilities - Operate in Compliance
Corrected at inspection: No. Correction date: 2024-08-06. Correction verified: 2024-08-13.
Based off of the DFPS investigation, the director failed to notify Child Care Regulation of an infant being left unsupervised for approximately 45 minutes. The director also failed to notify the parents of the infant.
2024-06-24 · 746.2401(7) · High
Basic Requirements for Infants - Never Unsupervised
Corrected at inspection: No. Correction date: 2024-08-06. Correction verified: 2024-08-13.
Based off of the DFPS investigation, a ten-month-old infant was left unsupervised for approximately 45 minutes resulting in a finding of neglectful supervision.
2024-06-12 · 746.2426(a)(1) · High
Infant May Not Sleep in a Restrictive Device
Corrected at inspection: No. Correction date: 2024-06-12. Correction verified: 2024-06-21.
An infant was observed sleeping in a restrictive device. This was corrected at inspection when the child was removed and placed in a crib.
2024-06-12 · 746.1613(a) · Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Corrected at inspection: Yes. Correction date: 2024-06-12. Correction verified: Not recorded.
There were 10 children with a specified age group of 12 to 17 months with one caregiver during nap. This was corrected at inspection when a second caregiver was added to the room.
2024-06-12 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2024-07-08. Correction verified: 2024-07-11.
The director failed to notify a parent of their infant child being left unsupervised for an extended period of time. The reportable incident occurred on 3/25/2024 and the parent was never notified by the operation.
2024-06-12 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2024-07-08. Correction verified: 2024-07-11.
The director failed to notify Child Care Regulation (CCR) of an infant child being left unsupervised for an extended period of time. The reportable incident occurred on 3/25/2024 and CCR was never notified by the operation.
2022-02-17 · 746.4135(c) · Medium
Children's Products-Posting of CPSC website
Corrected at inspection: Yes. Correction date: 2022-02-17. Correction verified: Not recorded.
The CPSC form was not current. Note: This was corrected at inspection when the CPSC form was updated for this year.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1310419

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.