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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 2 cited deficiencies dated August 14, 2025 (2 High risk). Correction status: 0 corrected at inspection, 2 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 2 cited deficiencies for Primrose School at Greenway Plaza in the 3 years before October 10, 2026 (2 High).
Records list 6 inspections in this window. Most recent inspection: 2026-09-11.
| Risk weight | Citations |
|---|---|
| High | 2 |
| Medium High | 0 |
| Medium | 0 |
| Medium Low | 0 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2025-08-14 · 746.3607(2) · High
Critical Injury - Give First Aid or CPR
Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.
Correction date recorded: 2025-10-15
2025-08-14 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.
Correction date recorded: 2025-10-15
2025-08-14 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2025-10-15. Correction verified: 2025-10-15.
Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.
2025-08-14 · 746.3607(2) · High
Critical Injury - Give First Aid or CPR
Corrected at inspection: No. Correction date: 2025-10-15. Correction verified: 2025-10-15.
Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.
2023-10-07 · 746.1201(2) · High
Responsibilities of Employees and Caregivers -Relate to Children
Corrected at inspection: Yes. Correction date: 2023-10-12. Correction verified: Not recorded.
Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.
2023-04-28 · 746.1203(3)(D) · Medium High
Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Corrected at inspection: No. Correction date: 2023-07-07. Correction verified: 2023-07-10.
A caregiver was terminated due to personal use of her cell phone while responsible for children.
2023-01-04 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: Yes. Correction date: 2023-01-04. Correction verified: Not recorded.
Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.
2023-01-04 · 746.1317(a) · Low
Training Criteria - Provided By
Corrected at inspection: No. Correction date: 2023-01-11. Correction verified: 2023-01-05.
The center director provided annual training to caregivers after the operation received an administrative penalty.
2022-12-06 · 746.1057 · Low
Director Certificate Not Renewed
Corrected at inspection: No. Correction date: 2022-12-19. Correction verified: 2022-12-21.
The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.
2022-08-30 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: No. Correction date: 2022-08-30. Correction verified: 2022-09-07.
A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.
2022-08-25 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: No. Correction date: 2022-08-25. Correction verified: 2022-08-30.
A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.
2022-08-25 · 746.307(b)(2) · Medium High
AP Parental Communication - Sign or Symptoms Requiring Hospitalization
Corrected at inspection: No. Correction date: 2022-09-01. Correction verified: 2022-09-07.
During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.
2022-08-25 · 746.3605(b)(1) · High
Child Becomes Ill in Care and Requires Immediate Treatment or Hospitalization - Contact EMS or take to ER
Corrected at inspection: No. Correction date: 2022-09-01. Correction verified: 2022-09-07.
During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.
2022-01-05 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2022-01-12. Correction verified: 2022-01-14.
Updated immunization records are needed for two children enrolled.
2022-01-05 · 746.4751(b) · Medium
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Corrected at inspection: Yes. Correction date: 2022-01-05. Correction verified: Not recorded.
The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1319961
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.