First Steps Academy & Daycare

Licensed Center

Provider details

City / County / ZIP: Dallas / Dallas / 75229
Street address: 10120 Monroe Dr
Phone: (214) 350-8145
Capacity: 48
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 07:00 AM-06:30 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: December 13, 2019
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Plain-English summary of cited deficiencies

State records list 14 cited deficiencies dated November 8, 2023 to November 6, 2025 (3 High, 4 Medium High, 7 Medium risk). Correction status: 1 corrected at inspection, 13 with a correction date recorded, 0 with no correction date recorded.

High risk · Required Admission Information - Release Information (746.605(7))
Cited October 20, 2025 (correction date recorded: October 22, 2025; correction verified November 6, 2025; technical assistance given).
What the record describes: A child's record did not include phone numbers for the person authorized to pick up the child.
High risk · Requirements for Feeding Infants - Never Prop Bottles (746.2419(3))
Cited October 20, 2025 (corrected at inspection; technical assistance given).
What the record describes: An infant was observed asleep in their assigned play yard with a bottle propped up for feeding.
High risk · Policies Comply with Rules (746.201(1))
Cited November 8, 2023 (correction date recorded: November 15, 2023; correction verified November 21, 2023; technical assistance given).
What the record describes: The center did not have a copy of its operational policy.
Medium High risk · Administrative and clerical duties that take caregiver's attention away from children (746.1203(3)(A))
Cited October 20, 2025 (correction date recorded: October 21, 2025; correction verified November 6, 2025; technical assistance given).
What the record describes: Caregivers were observed answering the school phone and opening doors for parents picking up children while supervising children.
Medium High risk · Annual Sanitation Inspection (746.3401(a))
Cited October 20, 2025 (correction date recorded: November 7, 2025; correction verified November 3, 2025).
What the record describes: The operation did not have a current health inspection.
Medium High risk · Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. (746.1315(a))
Cited October 20, 2025 (correction date recorded: November 3, 2025; correction verified October 30, 2025; technical assistance given).
What the record describes: Three of the four staff files reviewed did not have current first aid training certificates available.
Medium High risk · Required Admission Information - Emergency Contact (746.605(6))
Cited October 20, 2025 (correction date recorded: October 22, 2025; correction verified November 6, 2025).
What the record describes: Two of the six children's records reviewed did not have emergency contact information on file.
Medium risk · Documented Annual Training- Required Content (746.1309(e))
Cited November 6, 2025 (correction date recorded: November 21, 2025; correction verified December 5, 2025); October 20, 2025 (correction date recorded: November 3, 2025; correction verified November 6, 2025).
What the record describes: Narratives describe required staff training that was not completed or training records that were not available for review.
Medium risk · Health Statement on File within 1 Week of Admission (746.611(b))
Cited November 6, 2025 (correction date recorded: November 21, 2025; correction verified December 5, 2025); October 20, 2025 (correction date recorded: October 31, 2025; correction verified November 6, 2025; technical assistance given).
What the record describes: Children's records reviewed were missing health statements.
Medium risk · Documentation of Drills (746.5205(4))
Cited October 20, 2025 (correction date recorded: October 31, 2025; correction verified November 6, 2025; technical assistance given).
What the record describes: The operation did not have its drills documented.
Medium risk · Required Records Maintained and Made Available - Playground Maintenance Records (746.801(8))
Cited October 20, 2025 (correction date recorded: October 24, 2025; correction verified November 6, 2025).
What the record describes: There was no record of the playground maintenance checklist.
Medium risk · Children's Records - Immunizations (746.603(a)(4))
Cited November 8, 2023 (correction date recorded: November 15, 2023; correction verified November 21, 2023; technical assistance given).
What the record describes: Two of the six children's records reviewed did not have current immunization records on file.

Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 14 cited deficiencies for First Steps Academy & Daycare in the 3 years before October 10, 2026 (3 High, 4 Medium High, 7 Medium).

Records list 4 inspections in this window. Most recent inspection: 2025-11-06.

HHSC risk weights of citations
Risk weight	Citations
High	3
Medium High	4
Medium	7
Medium Low	0
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2025-11-06 · 746.611(b) · Medium

Health Statement on File within 1 Week of Admission

Children's records reviewed did not have health statements on file.

Correction date recorded: 2025-11-21

2025-11-06 · 746.1309(e) · Medium

Documented Annual Training- Required Content

Staff files did not have annual required trainings completed.

Correction date recorded: 2025-11-21

2025-10-20 · 746.1203(3)(A) · Medium High

Administrative and clerical duties that take caregiver's attention away from children

Caregivers were observed attending to admistrative duties such as answering the school phone and opening the doors to parents for pick-up while supervising children.

Correction date recorded: 2025-10-21

Full citation history from HHSC (21)

2025-11-06 · 746.1309(e) · Medium
Documented Annual Training- Required Content
Corrected at inspection: No. Correction date: 2025-11-21. Correction verified: 2025-12-05.
Staff files did not have annual required trainings completed.
2025-11-06 · 746.611(b) · Medium
Health Statement on File within 1 Week of Admission
Corrected at inspection: No. Correction date: 2025-11-21. Correction verified: 2025-12-05.
Children's records reviewed did not have health statements on file.
2025-10-20 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2025-11-07. Correction verified: 2025-11-03.
The operation did not have a current health inspection.
2025-10-20 · 746.2419(3) · High
Requirements for Feeding Infants - Never Prop Bottles
Corrected at inspection: Yes. Correction date: 2025-10-20. Correction verified: Not recorded.
An infant was observed asleep in their assigned play yard with their bottle proped up for feeding. This was corrected at inspection when the caregiver removed the bottle.
2025-10-20 · 746.1309(e) · Medium
Documented Annual Training- Required Content
Corrected at inspection: No. Correction date: 2025-11-03. Correction verified: 2025-11-06.
Four of the four staff files reviewed did not have required trainings available for review.
2025-10-20 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2025-11-03. Correction verified: 2025-10-30.
Three of the four staff files reviewed did not have current First-Aid training certificates available.
2025-10-20 · 746.801(8) · Medium
Required Records Maintained and Made Available - Playground Maintenance Records
Corrected at inspection: No. Correction date: 2025-10-24. Correction verified: 2025-11-06.
There was not a record of the playground maintenance checklist.
2025-10-20 · 746.605(7) · High
Required Admission Information - Release Information
Corrected at inspection: No. Correction date: 2025-10-22. Correction verified: 2025-11-06.
One of the children's records reviewed did not have phone numbers for the release person.
2025-10-20 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Corrected at inspection: No. Correction date: 2025-10-22. Correction verified: 2025-11-06.
Two children out of six records reviewed did not emergency contact information on file.
2025-10-20 · 746.611(b) · Medium
Health Statement on File within 1 Week of Admission
Corrected at inspection: No. Correction date: 2025-10-31. Correction verified: 2025-11-06.
Three of the six children's records reviewed did not have a health statement on file.
2025-10-20 · 746.5205(4) · Medium
Documentation of Drills
Corrected at inspection: No. Correction date: 2025-10-31. Correction verified: 2025-11-06.
The operation did not have their drills documented.
2025-10-20 · 746.1203(3)(A) · Medium High
Administrative and clerical duties that take caregiver's attention away from children
Corrected at inspection: No. Correction date: 2025-10-21. Correction verified: 2025-11-06.
Caregivers were observed attending to admistrative duties such as answering the school phone and opening the doors to parents for pick-up while supervising children.
2023-11-08 · 746.603(a)(4) · Medium
Children's Records - Immunizations
Corrected at inspection: No. Correction date: 2023-11-15. Correction verified: 2023-11-21.
Two children out of six records reviewed did not have current immunizations on file.
2023-11-08 · 746.201(1) · High
Policies Comply with Rules
Corrected at inspection: No. Correction date: 2023-11-15. Correction verified: 2023-11-21.
The center did not have a copy of their operational policy.
2022-11-14 · 746.901(8) · Medium
Required Personnel Records- Photo Identification
Corrected at inspection: No. Correction date: 2022-11-25. Correction verified: 2022-11-28.
Staff files reviewed did not have copy of staff identification.
2022-11-14 · 746.901(4) · Medium Low
Required Personnel Records - Required Affidavit
Corrected at inspection: No. Correction date: 2022-11-25. Correction verified: 2022-12-01.
Staff files reviewed did not have the required information.
2022-11-14 · 746.901(6)(A) · Medium
Required Personnel Records-signed dated statement that employee received child care center's operational policies
Corrected at inspection: No. Correction date: 2022-11-25. Correction verified: 2022-11-28.
Staff files reviewed did not have documentation they have completed orientation
2022-11-14 · 746.901 · Medium
Required Personnel Records
Corrected at inspection: No. Correction date: 2022-11-25. Correction verified: 2022-12-01.
The director and one staff file was not available to review.
2022-11-14 · 746.901(10) · Medium
Required Personnel Records- signed dated statement that employee attended abuse/neglect training
Corrected at inspection: No. Correction date: 2022-11-25. Correction verified: 2022-12-01.
Staff files reviewed did not have the required information.
2021-11-23 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Corrected at inspection: No. Correction date: 2021-11-30. Correction verified: 2021-12-06.
Six children files reviewed did not have address for the emergency contact.
2021-11-23 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2021-11-30. Correction verified: 2021-12-08.
The operation did not have a current inspection. Last inspection dated 10-19-2020.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1331285

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.