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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 11 cited deficiencies dated December 14, 2024 to July 27, 2026 (7 High, 3 Medium High, 1 Medium risk). Correction status: 1 corrected at inspection, 10 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
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This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 11 cited deficiencies for Primrose School of Austin at Mueller in the 3 years before October 10, 2026 (7 High, 3 Medium High, 1 Medium).
Records list 27 inspections in this window. Most recent inspection: 2026-10-02.
| Risk weight | Citations |
|---|---|
| High | 7 |
| Medium High | 3 |
| Medium | 1 |
| Medium Low | 0 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-07-27 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
The investigation concluded that two caregivers, were not properly supervising the children in care.
Correction date recorded: 2026-07-30
2026-01-23 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
There are concerns with caregiver to child ratios.
Correction date recorded: 2026-02-18
2026-01-23 · 746.3401(a) · Medium High
Annual Sanitation Inspection
The last santation inspection is dated 09/05/2024.
Correction date recorded: 2026-02-05
2026-07-27 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-07-30. Correction verified: 2026-08-06.
The investigation concluded that two caregivers, were not properly supervising the children in care.
2026-01-23 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: Yes. Correction date: 2026-01-30. Correction verified: Not recorded.
The caregivers in charge of the classroom were not aware of the number of total children in their care.
2026-01-23 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2026-02-05. Correction verified: 2026-02-05.
The last santation inspection is dated 09/05/2024.
2026-01-23 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2026-02-18. Correction verified: 2026-02-19.
There are concerns with caregiver to child ratios.
2026-01-09 · 746.3301(i) · Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
Corrected at inspection: No. Correction date: 2026-02-06. Correction verified: 2026-02-19.
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
2025-12-09 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2025-12-09. Correction verified: 2025-12-23.
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
2025-12-08 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-12-22. Correction verified: 2025-12-23.
A child was left unsupervised for 5 minutes in a classroom.
2025-11-07 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-12-03. Correction verified: 2025-12-09.
There was a child that was left unsupervised in a classroom.
2025-11-07 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2025-12-03. Correction verified: 2025-12-09.
The operation failed to report an incident where a child was left unsupervised in a classroom.
2025-09-03 · 746.801(8) · Medium
Required Records Maintained and Made Available - Playground Maintenance Records
Corrected at inspection: No. Correction date: 2025-09-12. Correction verified: 2025-09-25.
At inspection, the operation did not have a playground checklist, available for CCR.
2024-12-14 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-01-06. Correction verified: 2025-01-06.
A child was left in the classroom alone for approximately 4-6 minutes.
2022-08-22 · 746.801(3) · Medium
Required Records Maintained and Made Available - Personnel and Training Records
Corrected at inspection: No. Correction date: 2022-10-28. Correction verified: 2022-11-09.
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
2022-04-27 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2022-04-27. Correction verified: 2022-05-28.
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
2022-04-27 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2022-05-06. Correction verified: 2022-05-09.
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
2022-04-27 · 746.1309(a) · Medium
Documented Annual Training Area - 24 Hours Required
Corrected at inspection: No. Correction date: 2022-05-13. Correction verified: 2022-05-17.
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
2022-01-25 · 746.801(3) · Medium
Required Records Maintained and Made Available - Personnel and Training Records
Corrected at inspection: No. Correction date: 2022-02-25. Correction verified: 2022-03-01.
5 staff training files were not available for review during the inspection.
2022-01-25 · 746.3819 · Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Corrected at inspection: No. Correction date: 2022-02-04. Correction verified: 2022-02-14.
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
2022-01-25 · 746.3809 · Medium
Medication No Longer Used
Corrected at inspection: Yes. Correction date: 2022-01-25. Correction verified: Not recorded.
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
2022-01-25 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2022-02-25. Correction verified: 2022-03-01.
One child was missing an up to date immunization record.
2021-12-08 · 746.1613(a) · Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Corrected at inspection: Yes. Correction date: 2021-12-08. Correction verified: Not recorded.
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
2021-12-08 · 746.901(4) · Medium Low
Required Personnel Records - Required Affidavit
Corrected at inspection: No. Correction date: 2021-12-15. Correction verified: 2021-12-15.
Two staff members need notarized affidavits for the HR file.
2021-12-08 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: No. Correction date: 2021-12-08. Correction verified: 2021-12-20.
Two staff members were unaware of the number of children in their classroom.
2021-12-08 · 746.2909(1) · Medium High
Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Corrected at inspection: Yes. Correction date: 2021-12-08. Correction verified: Not recorded.
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
2021-12-08 · 746.5205(4) · Medium
Documentation of Drills
Corrected at inspection: No. Correction date: 2021-12-29. Correction verified: 2022-01-07.
Drill logs have not been documented since August 2021.
2021-12-08 · 746.5101(b) · Medium High
Annual Fire Inspection - Conducted by Fire Marshal
Corrected at inspection: No. Correction date: 2022-04-08. Correction verified: 2022-04-08.
A copy of the updated annual fire inspection was not on file at the operation.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1338017
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.