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Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 12 cited deficiencies dated November 10, 2023 to March 19, 2025 (5 High, 2 Medium High, 4 Medium, 1 Low risk). Correction status: 0 corrected at inspection, 12 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
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This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 12 cited deficiencies for Primrose School of Garden Oaks in the 3 years before October 10, 2026 (5 High, 2 Medium High, 4 Medium, 1 Low).
Records list 13 inspections in this window. Most recent inspection: 2026-09-24.
| Risk weight | Citations |
|---|---|
| High | 5 |
| Medium High | 2 |
| Medium | 4 |
| Medium Low | 0 |
| Low | 1 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2025-03-19 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended in the classroom.
Correction date recorded: 2025-05-01
2024-09-26 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was revealed that a caregiver left a child inside the classroom unsupervised.
Correction date recorded: 2024-10-25
2024-06-26 · 746.405(4) · Medium
Required posting of Emergency Telephone numbers- Local Licensing Office Phone Number
The operation does not have the updated licensing local number posted.
Correction date recorded: 2024-06-27
2025-03-19 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-05-01. Correction verified: 2025-05-08.
A child was left unattended in the classroom.
2024-09-26 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-10-25. Correction verified: 2024-11-05.
It was revealed that a caregiver left a child inside the classroom unsupervised.
2024-06-26 · 746.401(2) · Medium
Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-27.
The operation does not have the most recent investigation or inspection report posted. The last investigation letter that is posted is from April 25, 2024. The last investigation letter that was sent to the operation was done on June 20, 2024.
2024-06-26 · 746.405(4) · Medium
Required posting of Emergency Telephone numbers- Local Licensing Office Phone Number
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-27.
The operation does not have the updated licensing local number posted.
2024-05-06 · 746.4307 · Medium
Fenced Outdoor Activity Space -Exits Required
Corrected at inspection: No. Correction date: 2024-05-31. Correction verified: 2024-05-16.
On the infant/toddler playground they is only one exit, the fence area needs another exit.
2024-04-22 · 746.3301(i) · Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
Corrected at inspection: No. Correction date: 2024-05-17. Correction verified: 2024-05-13.
The caregiver failed to follow the child food allergy emergency plan when he was feed a cracker that had wheat in it.
2024-04-22 · 746.1203(10) · Medium High
Responsibilities of Caregivers - Share Information with Incoming Caregivers
Corrected at inspection: No. Correction date: 2024-06-20. Correction verified: 2024-06-26.
The main caregiver in the classroom fail to communicate to the caregiver coming to take over the class that a child in the classroom had a food allergy and would not be able to eat the evening snack that is serviced.
2024-04-22 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2024-06-20. Correction verified: 2024-06-26.
The operation failed to notify licensing when a child was placed at risked when given a food on his allergy plan.
2024-03-01 · 746.1329(b)(4) · Low
Documentation of Training Requirements - Trainer's Name
Corrected at inspection: No. Correction date: 2024-05-03. Correction verified: 2024-04-26.
The directors first aid card did not have the trainer's name on the card.
2024-03-01 · 746.603(a)(7) · Medium
Children's Records - Incident/Illness Form
Corrected at inspection: No. Correction date: 2024-05-03. Correction verified: 2024-04-26.
The incident report is missing required information, parent notification date, time and parents signature.
2023-11-10 · 746.3607(2) · High
Critical Injury - Give First Aid or CPR
Corrected at inspection: No. Correction date: 2024-01-05. Correction verified: 2023-12-21.
The operation did not render first aid to the child, it took approximately an hour for the child to get ice and for the operation to notice the bump on his arm and the child favoring his arm due to the pain he had.
2023-11-10 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2023-12-18. Correction verified: 2023-12-22.
The caregivers were unaware of how the child fell off the slide, the child had to communicate with the caregivers on what happened to him.
2023-04-04 · 746.1315(b) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric CPR
Corrected at inspection: No. Correction date: 2023-04-14. Correction verified: 2023-04-12.
One caregiver had online CPR.
2023-04-04 · 746.1316(a) · Medium High
Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Corrected at inspection: Yes. Correction date: 2023-04-04. Correction verified: Not recorded.
The caregiver had expired transportation training that expired on 9/21/2021. Corrected: When the caregiver completed the two hours of transportation training.
2023-04-04 · 746.501(a)(22) · Medium
Written Operational Policies Procedures for Parent Review Licensing Reports & How to Access Rules
Corrected at inspection: No. Correction date: 2023-04-14. Correction verified: 2023-04-14.
The operation did not have procedures on how parents could review a copy of the most recent Licensing inspection report and how the parent may access the minimum standards online. The operation does not have how they could contact the local licensing office.
2023-04-04 · 746.603(a)(3) · Medium
Children's Records - Health Statement
Corrected at inspection: Yes. Correction date: 2023-04-04. Correction verified: Not recorded.
One child did not have a health care statement. Corrected: When the parents emailed the health statement.
2022-12-09 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: Yes. Correction date: 2022-12-09. Correction verified: Not recorded.
Caregiver stated they had 18 children when I counted they were 17 children. Corrected: This was corrected when a caregiver did a name to face check and a new count when three children returned to class.
2022-09-02 · 746.3301(i) · Medium High
Nutrition and Food Service - Must not serve identified foods to allergic child
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-09-29.
The caregiver failed to follow the child food allergy emergency plan when he was feed a animal cracker that had wheat in it.
2022-05-19 · 746.4217 · Medium High
Caring for Children Above or Below Ground Level
Corrected at inspection: No. Correction date: 2022-06-10. Correction verified: 2022-05-25.
The operation did not have documentation allowing children on the second floor.
2022-05-17 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2022-05-19. Correction verified: 2022-06-02.
A child was left alone in the classroom by themselves.
2022-04-14 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2022-04-14. Correction verified: 2022-04-27.
During the walkthrough I observed a caregiver not washing a toddler hands after diaper changing.
2022-04-14 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: No. Correction date: 2022-04-14. Correction verified: 2022-04-27.
During the walkthrough a caregiver stated there were 22 children in the classroom when I observed 24 children.
2021-10-05 · 746.1203(2) · High
Responsibilities of Caregivers - Know Group Responsible For
Corrected at inspection: No. Correction date: 2021-10-29. Correction verified: 2021-11-12.
It was stated that the caregiver used name to face three times during the transition to the playground and did not realize the child was not in line.
2021-10-05 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2021-10-29. Correction verified: 2021-11-12.
It was determined that a child was left alone in a restroom when the caregivers took the class outside.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1364644
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.