Owlates Childcare, LLC

Licensed Center

Provider details

City / County / ZIP: San Antonio / Bexar / 78227
Street address: 1739 Sw Loop 410 Ste 301
Phone: (210) 373-5376
Capacity: 111
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 04:30 AM-07:30 PM / Mon,Tue,Wed,Thu,Fri,Sat
Permit type: Full Permit
Permit issued: March 16, 2023
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Plain-English summary of cited deficiencies

State records list 8 cited deficiencies dated June 25, 2024 to February 4, 2026 (3 High, 3 Medium High, 2 Medium risk). Correction status: 1 corrected at inspection, 7 with a correction date recorded, 0 with no correction date recorded.

High risk · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months (746.5101(a))
Cited February 4, 2026 (correction date recorded: March 2, 2026; correction verified March 18, 2026; technical assistance given).
What the record describes: The operation did not have a current annual fire inspection.
High risk · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children (746.3407(12))
Cited February 5, 2025 (correction date recorded: February 5, 2025; correction verified February 26, 2025; technical assistance given).
What the record describes: Cleaning solution bottles were within children's reach in several classrooms.
High risk · AP Background check results - Must receive notification prior to allowing subject to be present at your operation (745.641)
Cited June 25, 2024 (correction date recorded: June 25, 2024; correction verified July 9, 2024; technical assistance given).
What the record describes: A caregiver in the toddler classroom and a caregiver in the preschool classroom were supervising children without having received letters of eligibility.
Medium High risk · Adequate Lighting During Naptime (746.2911)
Cited June 11, 2025 (correction date recorded: June 11, 2025; correction verified July 7, 2025; technical assistance given).
What the record describes: Three classrooms had their lights off during naptime, making the rooms dark and making it difficult to see where children were lying.
Medium High risk · Child/Caregiver Ratio - 18 Months Difference in Age (746.1605(1))
Cited June 11, 2025 (corrected at inspection; technical assistance given).
What the record describes: A 4-year-old child was placed in the infant room, where the youngest infant was 16 months old, exceeding the 18-month age gap.
Medium High risk · Safety - Areas Free From Hazards (746.3701)
Cited February 5, 2025 (correction date recorded: February 5, 2025; correction verified February 26, 2025; technical assistance given).
What the record describes: A projector and its power cords were on top of a shelf accessible to children. The cords dangled across toys on the shelf.
Medium risk · Documented Annual Training Area - 24 Hours Required (746.1309(a))
Cited February 4, 2026 (correction date recorded: February 18, 2026; correction verified February 19, 2026; technical assistance given).
What the record describes: Two staff files did not have documentation of the required training hours available for review.
Medium risk · Notification of Change in Hours, Days, Months of Operation (746.301(6))
Cited February 5, 2025 (correction date recorded: February 5, 2025; correction verified February 26, 2025; technical assistance given).
What the record describes: A child was in care before the listed operating hours.

Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 8 cited deficiencies for Owlates Childcare, LLC in the 3 years before October 10, 2026 (3 High, 3 Medium High, 2 Medium).

Records list 7 inspections in this window. Most recent inspection: 2026-02-04.

HHSC risk weights of citations
Risk weight	Citations
High	3
Medium High	3
Medium	2
Medium Low	0
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-02-04 · 746.1309(a) · Medium

Documented Annual Training Area - 24 Hours Required

Two staff files did not have the required clock hours available for review.

Correction date recorded: 2026-02-18

2026-02-04 · 746.5101(a) · High

Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

The operation did not have a current annual fire inspection.

Correction date recorded: 2026-03-02

2025-06-11 · 746.1605(1) · Medium High

Child/Caregiver Ratio - 18 Months Difference in Age

A 4 year old child was combined in the infant room with the youngest infant being 16 months old exceeding the 18 month gap. Corrected at inspection when the child was moved back to their classroom.

Corrected at inspection

Full citation history from HHSC (21)

2026-02-04 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2026-03-02. Correction verified: 2026-03-18.
The operation did not have a current annual fire inspection.
2026-02-04 · 746.1309(a) · Medium
Documented Annual Training Area - 24 Hours Required
Corrected at inspection: No. Correction date: 2026-02-18. Correction verified: 2026-02-19.
Two staff files did not have the required clock hours available for review.
2025-06-11 · 746.2911 · Medium High
Adequate Lighting During Naptime
Corrected at inspection: No. Correction date: 2025-06-11. Correction verified: 2025-07-07.
Three classrooms had the lights off during naptime making the rooms dark and difficult to see where the children were laying at.
2025-06-11 · 746.1605(1) · Medium High
Child/Caregiver Ratio - 18 Months Difference in Age
Corrected at inspection: Yes. Correction date: 2025-06-11. Correction verified: Not recorded.
A 4 year old child was combined in the infant room with the youngest infant being 16 months old exceeding the 18 month gap. Corrected at inspection when the child was moved back to their classroom.
2025-02-05 · 746.301(6) · Medium
Notification of Change in Hours, Days, Months of Operation
Corrected at inspection: No. Correction date: 2025-02-05. Correction verified: 2025-02-26.
There was a child in care before the listed operating times.
2025-02-05 · 746.3701 · Medium High
Safety - Areas Free From Hazards
Corrected at inspection: No. Correction date: 2025-02-05. Correction verified: 2025-02-26.
During the walk-through inspection, a projector with it's power cords was on top of a shelf that was accessible to children. The cords were dangling across toys that were on the shelf.
2025-02-05 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: No. Correction date: 2025-02-05. Correction verified: 2025-02-26.
During the walk through inspection, several classrooms were observed having the cleaning solution bottles at hands reach of children.
2024-06-25 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2024-06-25. Correction verified: 2024-07-09.
One caregiver in the toddler classroom was observed working in the classrooms supervising children without receiving a letter of eligibility. One caregiver in the Pre-school classroom was observed working in the classrooms supervising children without receiving a letter of eligibility. NOTE: This was corrected when the caregivers left the facility.
2023-06-01 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2023-06-01. Correction verified: 2023-06-01.
Caregiver was observed caring for children without an eligible background check.
2023-05-18 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2023-05-18. Correction verified: 2023-06-01.
The infant room had 5 children in care with a specified age group of 0-12 months.
2023-05-18 · 746.3701 · Medium High
Safety - Areas Free From Hazards
Corrected at inspection: No. Correction date: 2023-05-18. Correction verified: 2023-06-01.
A lit candle was observed on a shelf in the 3-4 year old classroom. Note: This was corrected at inspection when the candle was put out.
2023-04-12 · 746.2805(1) · High
Prohibited Punishments - Corporal Punishment
Corrected at inspection: No. Correction date: 2023-05-10. Correction verified: 2023-05-18.
Based on the evidence gathered, there is evidence to state that an operation staff spanked children while in care when they misbehaved.
2023-04-12 · 746.1003(1) · High
Director Responsibilities - Operate in Compliance
Corrected at inspection: No. Correction date: 2023-05-10. Correction verified: 2023-05-18.
Based on the evidence gathered through the investigation conducted, it can be determined that the operation was not in compliance with the minimum standards.
2023-04-12 · 746.1203(5) · Medium High
Responsibilities of Caregivers - Interact positively with children
Corrected at inspection: No. Correction date: 2023-05-10. Correction verified: 2023-05-18.
Based on the evidence gathered it can be stated that an operation staff did not use positive statements when comforting children.
2023-02-02 · 746.3317(6) · Medium High
Food Service and Preparation Requirement - Use Sanitary Holders
Corrected at inspection: Yes. Correction date: 2023-02-02. Correction verified: Not recorded.
Two classrooms were observed with children's meals served on the bare table. This was corrected at inspection when their food was placed on napkins.
2023-01-04 · 746.2905(1) · Medium
Children Not Required to Sleep - May Not Force Child to Sleep
Corrected at inspection: Yes. Correction date: 2023-01-04. Correction verified: Not recorded.
During inspection a child was observed repeatedly being turned onto their tummy and not allowed to stand up off of the cot. This was corrected at inspection when the caregiver then allowed the child to get up out of the cot.
2022-12-21 · 746.2911 · Medium High
Adequate Lighting During Naptime
Corrected at inspection: No. Correction date: 2022-12-21. Correction verified: 2023-01-04.
A childcare was observed to have no lighting and doors closed for naptime.
2022-12-21 · 746.901(2) · Medium
Required Personnel Records- Meets Requirements
Corrected at inspection: No. Correction date: 2022-12-30. Correction verified: 2022-12-30.
One of four employee files did not have verification that they meet age/education qualification.
2022-12-21 · 746.603(a)(3) · Medium
Children's Records - Health Statement
Corrected at inspection: No. Correction date: 2022-12-30. Correction verified: 2023-01-04.
Two of four childrens files did not have updated immunization records. Two of four childrens files did not have signed physicians healthcare statements.
2022-09-21 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2022-09-30. Correction verified: 2022-09-29.
The fire inspection has not been conducted at operation.
2022-09-21 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2022-09-30. Correction verified: 2022-09-26.
The health inspection has not been conducted at operation.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1420725

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.