EOAC New Road Head Start/Early Head Start

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 17 cited deficiencies for EOAC New Road Head Start/Early Head Start in the 3 years before October 10, 2026 (8 High, 4 Medium High, 5 Medium).

Records list 16 inspections in this window. Most recent inspection: 2026-06-10.

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

Full citation history from HHSC (27)

• 2026-05-26 · 746.3415(13) · Medium High

  Employee Handwashing After Removing Gloves

  Corrected at inspection: No. Correction date: 2026-05-26. Correction verified: 2026-06-10.

  During the inspection, a caregiver stated that they only change gloves between diaper changes rather than washing hands.

• 2026-05-06 · 746.2805(3) · High

  Prohibited Punishments - Grabbing and Pulling

  Corrected at inspection: No. Correction date: 2026-06-03. Correction verified: 2026-06-10.

  During the investigation, it was found that a caregiver grabbed a child by the arm, lifted and carried the child by the arm, grabbed another child by the arm, and pushed the second child to the ground.

• 2026-03-03 · 746.2206(1) · Medium

  Written Activity Plan - Outdoor Play Opportunities

  Corrected at inspection: No. Correction date: 2026-03-10. Correction verified: 2026-03-03.

  One class did not have a second outdoor opportunity on their lesson plan, and one class only had 55 minutes of outside time scheduled on their lesson plan.

• 2026-03-03 · 746.603(a) · Medium

  Children's Records Maintained

  Corrected at inspection: No. Correction date: 2026-04-30. Correction verified: 2026-06-01.

  Out of eight children's files reviewed, one was missing an updated shot record, two were missing health statements, and one was missing parental consent to emergency medical treatment.

• 2026-03-03 · 746.3701(1) · Medium High

  Safety - Electrical Outlets Covered

  Corrected at inspection: Yes. Correction date: 2026-03-03. Correction verified: Not recorded.

  Two of the classrooms had an uncovered outlet. This was corrected during the inspection when outlet covers were placed in the outlets.

• 2026-03-03 · 746.901 · Medium

  Required Personnel Records

  Corrected at inspection: No. Correction date: 2026-03-18. Correction verified: 2026-03-16.

  One staff member was missing an employment affidavit and copy of photo ID, and another caregiver was missing statements that they received the center and personnel policies and attended orientation with an overview on abuse and neglect.

• 2025-11-24 · 746.2427(a) · High

  AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant

  Corrected at inspection: No. Correction date: 2025-12-05. Correction verified: 2025-12-01.

  An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor's notes but no Infant Sleep Exception forms on file.

• 2025-11-07 · 746.1605(1) · Medium High

  Child/Caregiver Ratio - 18 Months Difference in Age

  Corrected at inspection: No. Correction date: 2025-11-07. Correction verified: 2025-11-18.

  Three classes were combined outside with the youngest child being fourteen months old and the oldest being thirty-five months. This was corrected during the inspection when the infant class was brought inside until the other two classes were done on the playground.

• 2025-11-03 · 746.2427(a) · High

  AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant

  Corrected at inspection: No. Correction date: 2025-11-10. Correction verified: 2025-11-24.

  An infant was observed sleeping on an elevating medical pillow with straps due to having reflux. The infant caregivers stated that two infants use these pillows and that they also use them in their cribs. The infants had doctor's notes but no Infant Sleep Exception forms on file.

• 2025-11-03 · 746.2424 · High

  Infants sleep in Designated Crib, Cot, Bed, or Mat

  Corrected at inspection: No. Correction date: 2025-11-03. Correction verified: 2025-11-07.

  Three infants were observed sleeping on boppy pillows and elevating pillows on the floor. This was corrected during the inspection when the infants were moved to their cribs.

• 2025-10-31 · 746.1205(a)(5) · High

  Responsibilities of Caregivers - Intervene to ensure each child's safety

  Corrected at inspection: No. Correction date: 2025-11-14. Correction verified: 2025-11-18.

  During the investigation, there was sufficient evidence found to determine that caregivers were aware that children were climbing on shelves but did not intervene, which resulted in a child getting injured.

• 2025-04-30 · 746.307(b)(4) · High

  Parental Communication - Situation that Placed a Child at Risk

  Corrected at inspection: No. Correction date: 2025-05-28. Correction verified: 2025-05-29.

  During the investigation, there was sufficient evidence found to determine that the parent was not notified as soon as possible after a child was left alone in their classroom.

• 2025-04-30 · 746.1205(a)(4) · High

  Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

  Corrected at inspection: No. Correction date: 2025-05-28. Correction verified: 2025-05-29.

  During the investigation, there was sufficient evidence found to determine that a child was left alone in their classroom for approximately two minutes during a fire drill.

• 2024-06-07 · 746.1205(a)(4) · High

  Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

  Corrected at inspection: No. Correction date: 2024-06-24. Correction verified: 2024-06-27.

  During the investigation, sufficient evidence was found to determine that a child was left alone in a classroom for approximately fifteen seconds.

• 2024-04-05 · 746.2431(4) · Medium

  Infant Daily Report - Infant's Mood

  Corrected at inspection: Yes. Correction date: 2024-04-05. Correction verified: Not recorded.

  The infants' mood and summary of daily activities were not being recorded every day in the Learning Genius app. This was corrected during inspection when the caregivers were informed that those sections needed to be recorded daily and the caregivers started adding them.

• 2023-12-05 · 746.1309(e) · Medium

  Documented Annual Training- Required Content

  Corrected at inspection: Yes. Correction date: 2023-12-05. Correction verified: Not recorded.

  Out of the ten staff files reviewed, two were missing required training in the following topics: building and physical premises safety, handling hazardous materials, and emergency preparedness. This was corrected at inspection as the evaluation period had already ended, and the caregivers had obtained this training for the next evaluation period.

• 2023-12-05 · 746.1315(a) · Medium High

  Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

  Corrected at inspection: No. Correction date: 2024-01-10. Correction verified: 2024-01-10.

  Out of ten staff files reviewed, one's first aid and CPR certification had expired and one did not have first aid and CPR certification.

• 2023-09-28 · 746.2805(9) · High

  Prohibited Punishments - Withholding Active Play

  Corrected at inspection: No. Correction date: 2023-09-28. Correction verified: 2023-10-03.

  A caregiver was heard telling a child, "If you don't listen, you will not go outside."

• 2023-09-26 · 746.1205(a)(4) · High

  Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

  Corrected at inspection: No. Correction date: 2023-09-28. Correction verified: 2023-10-03.

  An 8 month old infant was left in their classroom for 1 minute and 14 seconds during a fire drill.

• 2023-09-19 · 746.2421(b) · Medium

  Written Feeding Instructions - Review and Update Every 30 Days

  Corrected at inspection: No. Correction date: 2023-09-26. Correction verified: 2023-09-28.

  There were 2 infants in care that did not have updated infant feeding instructions on file.

• 2023-09-19 · 746.1601 · Medium High

  Child/ Caregiver Ratio - 13 or More Children

  Corrected at inspection: No. Correction date: 2023-09-19. Correction verified: 2023-09-28.

  There were 6 infants (12-14 months) observed in their classroom with one caregiver. Another caregiver was sent to the classroom to bring the ratio into compliance.

• 2023-09-08 · 746.1301(a)(2)(A) · Medium High

  Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training

  Corrected at inspection: No. Correction date: 2023-09-29. Correction verified: 2023-09-19.

  During the investigation inspection it was found that the two caregivers who's files were reviewed did not have any documented training hours available for review.

• 2023-09-08 · 746.3417(4) · Medium High

  Children Handwashing After Outdoor Activities

  Corrected at inspection: No. Correction date: 2023-09-08. Correction verified: 2023-09-19.

  During the inspection it was observed that a pre k class came inside, after playing outside, and did not wash their hands before they sat at their tables and began playing in centers.

• 2023-09-08 · 746.2427 · High

  AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant

  Corrected at inspection: No. Correction date: 2023-09-08. Correction verified: 2023-09-19.

  During the investigation inspection it was observed that a 3 month old infant was placed on their stomach to sleep.

• 2023-09-06 · 746.1205(a)(5) · High

  Responsibilities of Caregivers - Intervene to ensure each child's safety

  Corrected at inspection: No. Correction date: 2023-09-08. Correction verified: 2023-09-19.

  An incident occurred between two children in care where the two children began to fight and hit one another. One of the children was hit with a metal bell before a caregiver intervened to stop the children from fighting. One of the children required stitches due to this incident.

• 2023-09-06 · 746.1205(a)(4) · High

  Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

  Corrected at inspection: No. Correction date: 2023-09-08. Correction verified: 2023-09-19.

  During the investigation inspection it was found that both caregivers left the classroom after an incident between two children had occurred, leaving the classroom of children without a caregiver for a few seconds.

• 2023-03-02 · 746.3407(1) · Medium High

  Toys and Equipment to be Sanitized Set Aside

  Corrected at inspection: Yes. Correction date: 2023-03-02. Correction verified: Not recorded.

  Observed the same toy being place in mouth by different children multiple times without being set aside to sanitize. Toys were placed back in toy bin with clean toys. This was corrected by the toys being taken out and set aside to be sanitized.