Licensed Center
View the official HHSC recordOfficial HHSC provider profile
Report an issue with this page · Corrections and removal process
Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 6 cited deficiencies dated November 5, 2025 to May 13, 2026 (3 High, 1 Medium High, 1 Medium, 1 Medium Low risk). Correction status: 2 corrected at inspection, 4 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 6 cited deficiencies for Primrose School at Bulverde Road in the 3 years before October 10, 2026 (3 High, 1 Medium High, 1 Medium, 1 Medium Low).
Records list 9 inspections in this window. Most recent inspection: 2026-05-13.
| Risk weight | Citations |
|---|---|
| High | 3 |
| Medium High | 1 |
| Medium | 1 |
| Medium Low | 1 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-05-13 · 746.901(5) · Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
One of ten staff records audited did not have the pre-employment affidavit on file. This was corrected at inspection when the form was signed.
Corrected at inspection
2026-04-02 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver, who previously had an eligible background check, was present in the classroom without an active background check. Note: This was corrected at inspection when the caregiver was removed from the classroom and their background check was resubmitted.
Corrected at inspection
2026-01-26 · 746.3607(1) · High
Critical Injury - Contact EMS After Ensuring Supervision of Group
It was determined through an investigation that after an injury that resulted in deep lacerations to two fingers, which required immediate treatment, Emergency Medical Services were not contacted by the operation.
Correction date recorded: 2026-02-10
2026-05-13 · 746.901(5) · Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Corrected at inspection: Yes. Correction date: 2026-05-13. Correction verified: Not recorded.
One of ten staff records audited did not have the pre-employment affidavit on file. This was corrected at inspection when the form was signed.
2026-04-02 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: Yes. Correction date: 2026-04-02. Correction verified: Not recorded.
A caregiver, who previously had an eligible background check, was present in the classroom without an active background check. Note: This was corrected at inspection when the caregiver was removed from the classroom and their background check was resubmitted.
2026-01-26 · 746.3607(1) · High
Critical Injury - Contact EMS After Ensuring Supervision of Group
Corrected at inspection: No. Correction date: 2026-02-10. Correction verified: 2026-02-25.
It was determined through an investigation that after an injury that resulted in deep lacerations to two fingers, which required immediate treatment, Emergency Medical Services were not contacted by the operation.
2025-11-05 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2025-11-07. Correction verified: 2025-11-18.
During the walkthrough, it was observed that one infant's feeding schedule has not been updated since July and another's since September.
2025-11-05 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2025-11-21. Correction verified: 2025-11-20.
During the inspection, it was found that a staff member had a CPR certification that lacked the in-person portion of the course.
2025-11-05 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2025-11-05. Correction verified: 2025-11-18.
During the walkthrough, a caregiver stated she had 13 children in care when there were 14 children present.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1452923
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.