Promise Kids Learning Academy

Licensed Center

Provider details

City / County / ZIP: Houston / Harris / 77099
Street address: 11221 Bissonnet St
Phone: (832) 379-3334
Capacity: 113
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 06:30 AM-07:00 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: March 6, 2024
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Plain-English summary of cited deficiencies

State records list 21 cited deficiencies dated November 17, 2023 to July 15, 2026 (6 High, 6 Medium High, 8 Medium, 1 Low risk). Correction status: 2 corrected at inspection, 19 with a correction date recorded, 0 with no correction date recorded.

High risk · Franchise Tax Delinquent (745.247)
Cited July 15, 2026 (correction date recorded: July 22, 2026; correction verified July 29, 2026; technical assistance given).
What the record describes: The operation's franchise tax status was inactive.
High risk · Infant May Not Sleep in a Restrictive Device (746.2426(a)(1))
Cited March 27, 2025 (correction date recorded: March 27, 2025; correction verified April 9, 2025; technical assistance given).
What the record describes: A four-month-old child was observed asleep in a rocker.
High risk · Responsibilities of Caregivers - Know number of children responsible for (746.1205(a)(2))
Cited March 27, 2025 (correction date recorded: March 27, 2025; correction verified April 9, 2025; technical assistance given).
What the record describes: A caregiver in the infant classroom said they were responsible for three children, but five children were present.
High risk · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months (746.5101(a))
Cited September 30, 2024 (correction date recorded: November 25, 2024; correction verified November 22, 2024; technical assistance given).
What the record describes: The last fire inspection was completed 06/09/2023.
High risk · Responsibilities of Caregivers - Know children responsible for (746.1205(a)(1))
Cited January 5, 2024 (correction date recorded: February 2, 2024; correction verified February 13, 2024; technical assistance given).
What the record describes: A caregiver was not aware of which children they were responsible for.
High risk · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity (746.1205(a)(4))
Cited January 5, 2024 (correction date recorded: February 2, 2024; correction verified February 13, 2024; technical assistance given).
What the record describes: A child was unsupervised on the outdoor playground for thirty-six minutes before being discovered.
Medium High risk · Child/Caregiver Ratio - 18 Months Difference in Age (746.1605(1))
Cited March 27, 2025 (correction date recorded: March 27, 2025; correction verified April 9, 2025).
What the record describes: Five children were in the infant classroom. The youngest was four months old and the oldest was three years old, an age difference of more than eighteen months.
Medium High risk · Responsibilities of Caregivers - Know children's names and ages (746.1205(a)(3))
Cited March 27, 2025 (correction date recorded: March 27, 2025; correction verified April 9, 2025).
What the record describes: A caregiver in the infant classroom did not know a child's name and age and could not provide that information when asked.
Medium High risk · Training Requirements for Employees, Caregivers, and Directors - Transportation training (746.1301(a)(7)(A))
Cited March 27, 2025 (correction date recorded: March 28, 2025; correction verified March 28, 2025).
What the record describes: The center director needed transportation training.
Medium High risk · Annual Sanitation Inspection (746.3401(a))
Cited September 30, 2024 (correction date recorded: October 14, 2024; correction verified October 16, 2024).
What the record describes: The last sanitation inspection was completed 06/09/2023.
Medium High risk · Fire Extinguishers Serviced (746.5307(b))
Cited September 30, 2024 (correction date recorded: October 7, 2024; correction verified October 31, 2024).
What the record describes: The kitchen fire extinguisher needed servicing.
Medium High risk · Each Caregiver and the Director Must Have Current Training in pediatric CPR (746.1315(b))
Cited February 13, 2024 (correction date recorded: February 23, 2024; correction verified March 3, 2024).
What the record describes: One caregiver needed pediatric CPR training.
Medium risk · Children's Records - Admission Information (746.603(a)(2))
Cited March 27, 2025 (correction date recorded: April 18, 2025; correction verified April 17, 2025).
What the record describes: Of ten children's records reviewed, six needed emergency contact information, six needed current immunization records, and one needed information about people authorized to pick up the child. All ten needed a parent signature acknowledging receipt of the parents' rights.
Medium risk · Documented Annual Training Area - 24 Hours Required (746.1309(a))
Cited March 27, 2025 (correction date recorded: April 18, 2025; correction verified April 22, 2025).
What the record describes: Two caregivers needed 24 clock hours of annual training.
Medium risk · Education Outside of U.S. (746.1111)
Cited March 27, 2025 (correction date recorded: April 18, 2025; correction verified April 27, 2025).
What the record describes: One staff member's file contained an education document written in a foreign language that had not been translated into English.
Medium risk · Written Feeding Instructions - Review and Update Every 30 Days (746.2421(b))
Cited March 27, 2025 (correction date recorded: March 31, 2025; correction verified April 9, 2025).
What the record describes: Updated feeding instructions were needed for one child in care.
Medium risk · First Aid Kit Incomplete - Tweezers (746.4003(a)(8))
Cited September 30, 2024 (correction date recorded: October 4, 2024; correction verified October 16, 2024).
What the record describes: The first aid kit was missing tweezers.
Medium risk · Liability Insurance Requirements - If No Insurance Then Must Provide Written Notification to Licensing Annually by Anniversary Date of Issuance (746.205(b))
Cited September 30, 2024 (correction date recorded: October 4, 2024; correction verified September 30, 2024).
What the record describes: The annual notification of lack of liability insurance had not been completed by September 14, 2024.
Medium risk · Cots, Beds, Mats Labeled With Child's Name (746.4503(b))
Cited February 13, 2024 (corrected at inspection).
What the record describes: Nap mats were observed without labels.
Medium risk · Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler (746.2505(4)(A))
Cited November 17, 2023 (corrected at inspection).
What the record describes: Three cups in the toddler room did not have labels.
Low risk · Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912) (746.1105(4))
Cited March 27, 2025 (correction date recorded: March 31, 2025; correction verified March 31, 2025).
What the record describes: Two staff members needed a pre-employment affidavit.

Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 21 cited deficiencies for Promise Kids Learning Academy in the 3 years before October 10, 2026 (6 High, 6 Medium High, 8 Medium, 1 Low).

Records list 8 inspections in this window. Most recent inspection: 2026-03-24.

HHSC risk weights of citations
Risk weight	Citations
High	6
Medium High	6
Medium	8
Medium Low	0
Low	1
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-07-15 · 745.247 · High

Franchise Tax Delinquent

The operations franchise tax is inactive.

Correction date recorded: 2026-07-22

2025-03-27 · 746.603(a)(2) · Medium

Children's Records - Admission Information

Records were evaluated for ten children enrolled and the following was determined: 6 of 10 needed emergency contact information. 6 of 10 needed current immunization records. 1 of 10 needed release persons. 10 of 10 needed a parent signature showing receipt of the parents rights.

Correction date recorded: 2025-04-18

2025-03-27 · 746.1301(a)(7)(A) · Medium High

Training Requirements for Employees, Caregivers, and Directors - Transportation training

Transportation training is needed for the center director.

Correction date recorded: 2025-03-28

Full citation history from HHSC (21)

2026-07-15 · 745.247 · High
Franchise Tax Delinquent
Corrected at inspection: No. Correction date: 2026-07-22. Correction verified: 2026-07-29.
The operations franchise tax is inactive.
2025-03-27 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2025-03-27. Correction verified: 2025-04-09.
The caregiver in the infant class stated they were responsible for three children however five children were present in the room.
2025-03-27 · 746.1309(a) · Medium
Documented Annual Training Area - 24 Hours Required
Corrected at inspection: No. Correction date: 2025-04-18. Correction verified: 2025-04-22.
Two caregivers need 24 clock hours of annual training.
2025-03-27 · 746.1111 · Medium
Education Outside of U.S.
Corrected at inspection: No. Correction date: 2025-04-18. Correction verified: 2025-04-27.
One staff members file had an education document written in a foreign language that has not been translated to English.
2025-03-27 · 746.1205(a)(3) · Medium High
Responsibilities of Caregivers - Know children's names and ages
Corrected at inspection: No. Correction date: 2025-03-27. Correction verified: 2025-04-09.
The caregiver in the infant classroom did not know the name and age of one of the children in the room. The caregiver was unable to provide this information upon request.
2025-03-27 · 746.2426(a)(1) · High
Infant May Not Sleep in a Restrictive Device
Corrected at inspection: No. Correction date: 2025-03-27. Correction verified: 2025-04-09.
During today's inspection I observed a four month old child asleep in a rocker.
2025-03-27 · 746.1605(1) · Medium High
Child/Caregiver Ratio - 18 Months Difference in Age
Corrected at inspection: No. Correction date: 2025-03-27. Correction verified: 2025-04-09.
During today's inspection I observed five children in the infant classroom. The youngest child in the room was four months old and the oldest child was three years old. The oldest child in the room was more than eighteen months older than the youngest child.
2025-03-27 · 746.1105(4) · Low
Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
Corrected at inspection: No. Correction date: 2025-03-31. Correction verified: 2025-03-31.
A Pre-Employment Affidavit is needed for two staff members.
2025-03-27 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2025-03-31. Correction verified: 2025-04-09.
Updated feeding instructions is needed for one child in care.
2025-03-27 · 746.1301(a)(7)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Transportation training
Corrected at inspection: No. Correction date: 2025-03-28. Correction verified: 2025-03-28.
Transportation training is needed for the center director.
2025-03-27 · 746.603(a)(2) · Medium
Children's Records - Admission Information
Corrected at inspection: No. Correction date: 2025-04-18. Correction verified: 2025-04-17.
Records were evaluated for ten children enrolled and the following was determined: 6 of 10 needed emergency contact information. 6 of 10 needed current immunization records. 1 of 10 needed release persons. 10 of 10 needed a parent signature showing receipt of the parents rights.
2024-09-30 · 746.205(b) · Medium
Liability Insurance Requirements - If No Insurance Then Must Provide Written Notification to Licensing Annually by Anniversary Date of Issuance
Corrected at inspection: No. Correction date: 2024-10-04. Correction verified: 2024-09-30.
The annual notification for lack of liability insurance was not completed by 09/14/2024.
2024-09-30 · 746.4003(a)(8) · Medium
First Aid Kit Incomplete - Tweezers
Corrected at inspection: No. Correction date: 2024-10-04. Correction verified: 2024-10-16.
The first aid kit was missing tweezers.
2024-09-30 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2024-10-14. Correction verified: 2024-10-16.
The last sanitation inspection was completed 06/09/2023.
2024-09-30 · 746.5307(b) · Medium High
Fire Extinguishers Serviced
Corrected at inspection: No. Correction date: 2024-10-07. Correction verified: 2024-10-31.
The fire extinguisher in the kitchen is in need of servicing.
2024-09-30 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2024-11-25. Correction verified: 2024-11-22.
The last fire inspection was completed 06/09/2023.
2024-02-13 · 746.1315(b) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric CPR
Corrected at inspection: No. Correction date: 2024-02-23. Correction verified: 2024-03-03.
One caregiver is in need of Pediatric CPR training.
2024-02-13 · 746.4503(b) · Medium
Cots, Beds, Mats Labeled With Child's Name
Corrected at inspection: Yes. Correction date: 2024-02-13. Correction verified: Not recorded.
During this inspection I observed unlabeled nap mats. Note: This was corrected during inspection.
2024-01-05 · 746.1205(a)(1) · High
Responsibilities of Caregivers - Know children responsible for
Corrected at inspection: No. Correction date: 2024-02-02. Correction verified: 2024-02-13.
Based on the information obtained, it was determined a caregiver was not aware of which children they were responsible for.
2024-01-05 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-02-02. Correction verified: 2024-02-13.
During this investigation, it was determined that a child was unsupervised on the outdoor playground for thirty-six minutes before being discovered.
2023-11-17 · 746.2505(4)(A) · Medium
Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
Corrected at inspection: Yes. Correction date: 2023-11-17. Correction verified: Not recorded.
Three cups in the toddler room did not have labels. Note: This was corrected during inspection.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1458061

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.