Pointe Academy

Licensed Center

Provider details

City / County / ZIP: McKinney / Collin / 75071
Street address: 3201 N Central Expy
Phone: (214) 945-7997
Capacity: 218
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 06:30 AM-06:00 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: March 25, 2024
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Summary of state inspection records

Texas HHSC records list 25 inspections dated between October 10, 2023 and October 10, 2026.

The most recent inspection in these records is dated September 28, 2026.

The same records list 13 cited deficiencies dated May 29, 2024 to June 9, 2026 (HHSC risk levels: 8 High, 5 Medium High).

Correction status recorded by HHSC: 0 corrected at inspection, 13 with a correction date recorded, 0 with no correction date recorded.

HHSC lists a verified correction date for 13 of these citations.

The official HHSC record has the full inspection history and the latest information.

Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 13 cited deficiencies for Pointe Academy in the 3 years before October 10, 2026 (8 High, 5 Medium High).

Records list 25 inspections in this window. Most recent inspection: 2026-09-28.

HHSC risk weights of citations
Risk weight	Citations
High	8
Medium High	5
Medium	0
Medium Low	0
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-06-09 · 746.3415(4) · Medium High

Employee Handwashing After Diapering a Child

During the investigation video was reviewed which showed that a caregiver did not wash their hands after diapering a child.

Correction date recorded: 2026-06-29

2026-06-09 · 746.1205(a)(4) · High

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in the restroom of a classroom while they took the rest of the class outside on the playground. The child was left alone in the restroom for approximately 15 minutes…

Correction date recorded: 2026-06-29

2026-06-09 · 746.3417(3) · Medium High

Children Handwashing After Toileting or Diapering

During the investigation video was reviewed which showed that after a caregiver changed a child's diaper the caregiver set the child on the ground to play and did not ensure that a child had washed their hands.

Correction date recorded: 2026-06-29

Full citation history from HHSC (18)

2026-06-09 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2026-06-29. Correction verified: 2026-07-07.
During the investigation video was reviewed which showed that after a caregiver changed a child's diaper the caregiver set the child on the ground to play and did not ensure that a child had washed their hands.
2026-06-09 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-06-29. Correction verified: 2026-07-07.
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in the restroom of a classroom while they took the rest of the class outside on the playground. The child was left alone in the restroom for approximately 15 minutes before being found by another caregiver.
2026-06-09 · 746.3415(4) · Medium High
Employee Handwashing After Diapering a Child
Corrected at inspection: No. Correction date: 2026-06-29. Correction verified: 2026-07-07.
During the investigation video was reviewed which showed that a caregiver did not wash their hands after diapering a child.
2026-02-20 · 746.3415(4) · Medium High
Employee Handwashing After Diapering a Child
Corrected at inspection: No. Correction date: 2026-02-20. Correction verified: 2026-02-25.
A caregiver did not wash hands with soap and running water after changing a child's diaper but instead guided the child to enage in a table activity. When CCR inspector brought hand washing to her attention, the caregiver washed their hands with soap and running water.
2026-02-20 · 746.1609 · Medium High
Maximum Group Size 13 or More Children
Corrected at inspection: No. Correction date: 2026-02-20. Correction verified: 2026-02-25.
A caregiver was observed supervising 14 children ranging from 17 months to 2 years with a Specified Age Group of 18 to 23 months. The ratio for 18 to 23 months is 9:1. The director corrected the deficiency during the inspection by adding a second qualified caregiver in the class to mitigate risk.
2026-02-20 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2026-02-20. Correction verified: 2026-02-25.
A child was not guided to wash their hands with soap and running water after a diaper change but instead the child was guided to engage in a table activity. When CCR inspector brought hand washing to their attention, the caregiver guided the child to the hand washing sink to wash the child's hands with soap and running water.
2025-12-12 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2026-01-06. Correction verified: 2026-01-09.
This standard was evaluated as part of the investigation and was found to be deficient. When one caregiver saw three children running away from the group while the caregiver was supervising the group with another caregiver, the caregiver did not show good judgement when the caregiver did not run after the children which resulted in the caregiver losing sight of the children.
2025-12-12 · 746.1205(a)(5) · High
Responsibilities of Caregivers - Intervene to ensure each child's safety
Corrected at inspection: No. Correction date: 2026-01-06. Correction verified: 2026-01-09.
This standard was evaluated as part of the investigation and was found to be deficient. Three children were unsupervised in a classroom when two of the children exited through a fire door to a sidewalk on the outside of the building.
2025-12-10 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-01-02. Correction verified: 2026-01-09.
This standard was evaluated for investigation and was found to be deficient. Through review of video and staff interviews, it was determined a child was left unsupervised in a classroom for one minute and 3 seconds.
2025-03-19 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2025-05-19. Correction verified: 2025-05-13.
The Fire Marshall for the City of McKinney has not conducted a fire inspection at the operation since 9/15/2023.
2024-10-07 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2024-10-31. Correction verified: 2024-11-12.
This standard was evaluated as part of an investigation and was found to be deficient. Through interviews with staff and review of video, it was determined a caregiver grabbed a child's forearm with one hand and pulled the child away from an area when a child was not moving away from the area on their own.
2024-05-29 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2024-06-17. Correction verified: 2024-06-19.
This standard was evaluated as part of the investigation and was found to be deficient. When a child was left unattended in a hallway on 5/28/2024, the parents of the child were not notified until 5/29/2024.
2024-05-29 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-06-17. Correction verified: 2024-06-19.
This standard was evaluated as part of the investigation and was found to be deficient. Through interviews with staff and review of video, it was determined that when a caregiver took a group of children outside, the caregiver left one child from the group in an inside hallway for approximately one minute.
2023-08-24 · 746.501(a)(19) · Medium
Written Operational Policies - Providing & Applying Insect Repellant and Sunscreen
Corrected at inspection: No. Correction date: 2023-08-25. Correction verified: 2023-09-01.
The operational policies did not list procedures for applying insect repellent.
2023-08-24 · 746.5202(5) · Medium High
Emergency Preparedness Plan-Reunification Plan
Corrected at inspection: No. Correction date: 2023-08-25. Correction verified: 2023-09-01.
The emergency preparedness plan did not list procedures of how children will b reunified with their parents.
2023-08-24 · 746.5202(2) · Medium High
Emergency Preparedness Plan - Communication Procedures
Corrected at inspection: No. Correction date: 2023-08-25. Correction verified: 2023-09-01.
The emegency preparedness plan did not list procedures of how staff will communication with parents and Childcare Regulations.
2023-08-24 · 746.501(a)(9) · High
Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
Corrected at inspection: No. Correction date: 2023-08-25. Correction verified: 2023-09-01.
The operational policies did not list safe sleep procedure.
2023-08-24 · 746.5202(3) · Medium High
Emergency Preparedness Plan - Essential Documentation
Corrected at inspection: No. Correction date: 2023-08-25. Correction verified: 2023-09-01.
The emergency preparedness plan did not lists procedures for how staff will evaluate with essential documentation.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1459393

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.