House of Neighborly Service

Licensed Center

Provider details

City / County / ZIP: San Antonio / Bexar / 78207
Street address: 407 N Calaveras
Phone: (210) 434-2301
Capacity: 49
Ages served: Toddler, Pre-Kindergarten, School
Hours / Days: 07:30 AM-05:30 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: November 18, 2002
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Summary of state inspection records

Texas HHSC records list 10 inspections dated between October 10, 2023 and October 10, 2026.

The most recent inspection in these records is dated June 11, 2026.

The same records list 12 cited deficiencies dated January 22, 2024 to June 11, 2026 (HHSC risk levels: 4 High, 4 Medium High, 4 Medium).

Correction status recorded by HHSC: 3 corrected at inspection, 9 with a correction date recorded, 0 with no correction date recorded.

HHSC lists a verified correction date for 9 of these citations.

The official HHSC record has the full inspection history and the latest information.

Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 12 cited deficiencies for House of Neighborly Service in the 3 years before October 10, 2026 (4 High, 4 Medium High, 4 Medium).

Records list 10 inspections in this window. Most recent inspection: 2026-06-11.

HHSC risk weights of citations
Risk weight	Citations
High	4
Medium High	4
Medium	4
Medium Low	0
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-06-11 · 746.613(b) · Medium High

Immunization Records, Exceptions, and Exemptions Current

One of six children's records reviewed did not have a current immunization record in their file.

Correction date recorded: 2026-06-18

2026-06-11 · 746.3407(12) · High

Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from…

Corrected at inspection

2025-10-23 · 746.3415(12) · Medium High

Employee Handwashing After Using Cleaners or Toxic Chemicals

A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.

Corrected at inspection

Full citation history from HHSC (28)

2026-06-11 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: Yes. Correction date: 2026-06-11. Correction verified: Not recorded.
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
2026-06-11 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2026-06-18. Correction verified: 2026-06-17.
One of six children's records reviewed did not have a current immunization record in their file.
2025-10-23 · 746.3415(12) · Medium High
Employee Handwashing After Using Cleaners or Toxic Chemicals
Corrected at inspection: Yes. Correction date: 2025-10-23. Correction verified: Not recorded.
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
2025-08-05 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-08-18. Correction verified: 2025-08-25.
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
2024-09-10 · 746.3317(6) · Medium High
Food Service and Preparation Requirement - Use Sanitary Holders
Corrected at inspection: Yes. Correction date: 2024-09-10. Correction verified: Not recorded.
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
2024-08-30 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: No. Correction date: 2024-08-30. Correction verified: 2024-09-10.
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
2024-08-30 · 746.1309(f) · Medium
Documented Annual Training - Remaining training hour topics
Corrected at inspection: No. Correction date: 2024-09-06. Correction verified: 2024-09-17.
One of the five staff files was missing medication training.
2024-08-30 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2024-08-30. Correction verified: 2024-09-10.
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
2024-08-30 · 746.603(a)(4) · Medium
Children's Records - Immunizations
Corrected at inspection: No. Correction date: 2024-09-30. Correction verified: 2024-09-04.
One of the six children files were missing immunization records at the time of the inspection.
2024-01-22 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Corrected at inspection: No. Correction date: 2024-01-29. Correction verified: 2024-01-29.
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
2024-01-22 · 746.1311(a) · Medium
Director Annual Training 30 Hours Required
Corrected at inspection: No. Correction date: 2024-02-22. Correction verified: 2024-02-21.
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
2024-01-22 · 746.1309(a) · Medium
Documented Annual Training Area - 24 Hours Required
Corrected at inspection: No. Correction date: 2024-02-22. Correction verified: 2024-02-22.
One of the six staff members is missing 14 hours of annual training for 2022-2023
2023-02-08 · 746.1309(d) · Medium High
Documented Annual Training - Caregivers of Children Under 24 Months Required
Corrected at inspection: No. Correction date: 2023-03-01. Correction verified: 2023-03-01.
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
2023-02-08 · 746.5537(a)(3) · Medium High
Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
Corrected at inspection: Yes. Correction date: 2023-02-08. Correction verified: Not recorded.
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
2023-02-08 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2023-03-08. Correction verified: 2023-02-27.
Two of the six children files didn't have a current immunization record on file.
2023-01-04 · 746.4601(5) · High
Safety Requirements for Active Play Equipment - Securely Anchored
Corrected at inspection: No. Correction date: 2023-01-09. Correction verified: 2023-01-11.
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
2022-07-18 · 746.1309(f) · Medium
Documented Annual Training - Remaining training hour topics
Corrected at inspection: No. Correction date: 2022-08-18. Correction verified: 2022-08-22.
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
2022-07-18 · 746.605(12) · High
Required Admission Information - Emergency Medical Authorization
Corrected at inspection: No. Correction date: 2022-08-01. Correction verified: 2022-07-29.
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
2022-07-08 · 746.3317(6) · Medium High
Food Service and Preparation Requirement - Use Sanitary Holders
Corrected at inspection: Yes. Correction date: 2022-07-08. Correction verified: Not recorded.
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
2022-07-08 · 746.2207(c)(4) · Medium
Screen Time Activities - Not Used During Eating or Rest Times
Corrected at inspection: Yes. Correction date: 2022-07-08. Correction verified: Not recorded.
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
2022-07-08 · 746.5202(3) · Medium High
Emergency Preparedness Plan - Essential Documentation
Corrected at inspection: No. Correction date: 2022-08-08. Correction verified: 2022-07-26.
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
2022-07-08 · 746.5307(b) · Medium High
Fire Extinguishers Serviced
Corrected at inspection: No. Correction date: 2022-07-22. Correction verified: 2022-07-18.
Both fire extinguishers in the building were last served on February 2019.
2022-07-08 · 746.4135(b) · Medium
Children's Products- Annual Certification
Corrected at inspection: Yes. Correction date: 2022-07-08. Correction verified: Not recorded.
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
2022-07-08 · 746.5319 · High
Smoke Detectors Testing
Corrected at inspection: No. Correction date: 2022-07-15. Correction verified: 2022-07-18.
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
2022-07-08 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2022-08-26. Correction verified: 2022-08-23.
A current fire inspection was not available for review.
2022-07-08 · 746.3701 · Medium High
Safety - Areas Free From Hazards
Corrected at inspection: Yes. Correction date: 2022-07-08. Correction verified: Not recorded.
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
2022-07-08 · 746.601(c) · Medium
Provide Access to Children's Records - Licensing
Corrected at inspection: No. Correction date: 2022-07-08. Correction verified: 2022-07-18.
Children files were not available for review.
2022-07-08 · 746.4751(a) · Medium High
Maintenance Procedures for Active Play - Inspect Daily
Corrected at inspection: Yes. Correction date: 2022-07-15. Correction verified: Not recorded.
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=204637

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.