South Congress KinderCare

Licensed Center

Provider details

City / County / ZIP: Austin / Travis / 78745
Street address: 6434 S Congress Ave
Phone: (512) 443-7765
Capacity: 150
Ages served: Infant, Toddler, Pre-Kindergarten, School
Hours / Days: 06:30 AM-06:30 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: December 16, 2005
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Summary of state inspection records

Texas HHSC records list 33 inspections dated between October 10, 2023 and October 10, 2026.

The most recent inspection in these records is dated September 4, 2026.

The same records list 64 cited deficiencies dated November 28, 2023 to July 17, 2026 (HHSC risk levels: 17 High, 30 Medium High, 17 Medium).

Correction status recorded by HHSC: 1 corrected at inspection, 63 with a correction date recorded, 0 with no correction date recorded.

HHSC lists a verified correction date for 63 of these citations.

The official HHSC record has the full inspection history and the latest information.

Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 64 cited deficiencies for South Congress KinderCare in the 3 years before October 10, 2026 (17 High, 30 Medium High, 17 Medium).

Records list 33 inspections in this window. Most recent inspection: 2026-09-04.

HHSC risk weights of citations
Risk weight	Citations
High	17
Medium High	30
Medium	17
Medium Low	0
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-07-17 · 746.707 · Medium

Incident/Illness Report Form Shared with Parent

An incident did occur when the child put a bead in his nose, but an incident report was not made and was not shared with the parent.

Correction date recorded: 2026-08-27

2026-07-17 · 746.305(a)(2) · Medium High

AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

The child who had a bead stuck in his nose needed medical attention that was not reported to CCR.

Correction date recorded: 2026-08-27

2026-04-24 · 746.1605(1) · Medium High

Child/Caregiver Ratio - 18 Months Difference in Age

There were 15 children in care. The youngest was 14 months and the oldest was 33 months old. With the rule that the age difference between oldest and youngest cannot exceed 18 months, the oldest can only be 32 months in order to stay in ratio. There were 3 children 33 months old…

Correction date recorded: 2026-06-22

Full citation history from HHSC (73)

2026-07-17 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2026-08-27. Correction verified: 2026-09-04.
The child who had a bead stuck in his nose needed medical attention that was not reported to CCR.
2026-07-17 · 746.707 · Medium
Incident/Illness Report Form Shared with Parent
Corrected at inspection: No. Correction date: 2026-08-27. Correction verified: 2026-09-04.
An incident did occur when the child put a bead in his nose, but an incident report was not made and was not shared with the parent.
2026-04-24 · 746.1605(1) · Medium High
Child/Caregiver Ratio - 18 Months Difference in Age
Corrected at inspection: No. Correction date: 2026-06-22. Correction verified: 2026-07-07.
There were 15 children in care. The youngest was 14 months and the oldest was 33 months old. With the rule that the age difference between oldest and youngest cannot exceed 18 months, the oldest can only be 32 months in order to stay in ratio. There were 3 children 33 months old on that record. Standard 746.1605(1) will be cited.
2026-04-13 · 746.3501(1) · Medium High
Diaper Changing Steps- Prompt
Corrected at inspection: No. Correction date: 2026-06-10. Correction verified: 2026-06-15.
A caregiver failed to promptly change a diaper after a parent made mention of the soiled diaper.
2026-03-26 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2026-04-17. Correction verified: 2026-04-20.
A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident.
2026-03-26 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2026-04-24. Correction verified: 2026-05-04.
During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another.
2026-03-26 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2026-04-24. Correction verified: 2026-05-04.
It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR.
2026-03-26 · 746.701(5) · Medium
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Corrected at inspection: No. Correction date: 2026-04-24. Correction verified: 2026-05-04.
During the investigation, it was found that the operation did not complete an incident report for an inappropriate discipline incident that placed a child at risk.
2026-03-26 · 746.2805(5) · High
Prohibited Punishments - Humiliating, Rejecting, Yelling
Corrected at inspection: No. Correction date: 2026-04-24. Correction verified: 2026-05-04.
During the investigation, it was found that a caregiver used harsh language when speaking to children.
2026-02-27 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2026-02-27. Correction verified: 2026-03-30.
One caregiver did not help a child wash their hands after diapering. She was walking him back to his napmat when I asked her to wash his hands.
2026-02-12 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2026-07-10. Correction verified: 2026-07-08.
The sanitation inspection was dated 6/24/2024.
2026-02-12 · 746.5205(1) · Medium High
Fire Drill Monthly - Exit in 3 Minutes
Corrected at inspection: No. Correction date: 2026-02-26. Correction verified: 2026-02-19.
The last fire drill was documented 12/8/2025.
2026-02-12 · 746.3819 · Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Corrected at inspection: No. Correction date: 2026-02-26. Correction verified: 2026-02-27.
Two children have food allergies listed on their enrollment forms and neither child has an allergy action plan signed by a health care professional.
2026-02-12 · 746.603(a)(3) · Medium
Children's Records - Health Statement
Corrected at inspection: No. Correction date: 2026-04-03. Correction verified: 2026-03-25.
Of the ten children files reviewed, five did not have a statement of good health.
2026-02-12 · 746.4135(b) · Medium
Children's Products- Annual Certification
Corrected at inspection: No. Correction date: 2026-02-26. Correction verified: 2026-02-18.
The Children's Product Safety record was last completed on 1/10/2025.
2026-02-12 · 746.603(a)(2) · Medium
Children's Records - Admission Information
Corrected at inspection: No. Correction date: 2026-04-03. Correction verified: 2026-03-25.
Of the ten children files, two children did not have complet enrollment forms.
2026-02-12 · 746.613(a) · High
Required Immunizations
Corrected at inspection: No. Correction date: 2026-04-03. Correction verified: 2026-03-26.
Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all.
2026-02-12 · 746.605(11) · High
Required Admission Information - Emergency Medical Authorization
Corrected at inspection: No. Correction date: 2026-04-03. Correction verified: 2026-03-25.
Of the 10 children files I reviewed, 5 needed emergency care authorizations.
2026-02-12 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2026-08-21. Correction verified: 2026-08-31.
The fire inspection was dated 4/16/2024.
2026-02-12 · 746.901 · Medium
Required Personnel Records
Corrected at inspection: No. Correction date: 2026-04-03. Correction verified: 2026-03-18.
The operation did not have a file available to review for one caregiver.
2025-10-31 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2025-12-23. Correction verified: 2025-11-19.
During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.
2025-10-31 · 746.3701(5) · Medium High
Safety - Play Materials and Equipment Safe
Corrected at inspection: No. Correction date: 2025-11-18. Correction verified: 2025-11-19.
A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.
2025-09-10 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2025-10-08. Correction verified: 2025-11-04.
The operation didn't notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver.
2025-09-10 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2025-10-08. Correction verified: 2025-11-04.
The operation didn't notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver.
2025-06-11 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: No. Correction date: 2025-06-11. Correction verified: 2025-06-27.
At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.
2025-06-06 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-06-10. Correction verified: 2025-06-27.
At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours.
2025-06-06 · 746.707 · Medium
Incident/Illness Report Form Shared with Parent
Corrected at inspection: No. Correction date: 2025-06-10. Correction verified: 2025-06-27.
The operation did not provide an incident report to the parent and have them sign it within 2 days.
2025-03-11 · 746.801(10) · Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
Corrected at inspection: Yes. Correction date: 2025-03-11. Correction verified: Not recorded.
The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector.
2024-11-01 · 746.603(a) · Medium
Children's Records Maintained
Corrected at inspection: No. Correction date: 2024-11-15. Correction verified: 2024-11-20.
I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.
2024-09-05 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-10-22. Correction verified: 2024-11-01.
The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours.
2024-08-28 · 746.1315(b) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric CPR
Corrected at inspection: No. Correction date: 2024-09-13. Correction verified: 2024-10-11.
Three employees did not have current CPR training or proof of certification.
2024-08-28 · Not recorded · Medium High
Training Requirements for Employees, Caregivers, and Directors - Orientation
Corrected at inspection: No. Correction date: 2024-09-06. Correction verified: 2024-10-11.
Three employees did not have completed copies of their orientation to the center.
2024-08-28 · 746.401(2) · Medium
Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
Corrected at inspection: No. Correction date: 2024-08-28. Correction verified: 2024-09-29.
The operation did not have their most recent investigation results or the required emergency numbers posted.
2024-08-28 · 746.901 · Medium
Required Personnel Records
Corrected at inspection: No. Correction date: 2024-09-13. Correction verified: 2024-10-11.
One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.
2024-08-28 · 746.1301(a)(5)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Corrected at inspection: No. Correction date: 2024-09-13. Correction verified: 2024-10-21.
One employee was short their 24 hours of annual training.
2024-08-28 · 746.603(a) · Medium
Children's Records Maintained
Corrected at inspection: No. Correction date: 2024-09-13. Correction verified: 2024-11-01.
Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations.
2024-08-14 · 746.3317(6) · Medium High
Food Service and Preparation Requirement - Use Sanitary Holders
Corrected at inspection: No. Correction date: 2024-08-14. Correction verified: 2024-09-12.
Food was being served directly on a shared table between three children.
2024-08-14 · 746.3417(1) · Medium High
Children Handwashing Before Eating
Corrected at inspection: No. Correction date: 2024-08-14. Correction verified: 2024-09-12.
Children did not wash their hands before being served lunch.
2024-08-14 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-08-14. Correction verified: 2024-09-12.
A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver.
2024-08-12 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
Corrected at inspection: No. Correction date: 2024-09-10. Correction verified: 2024-09-12.
Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment.
2024-08-01 · 746.2803(3) · Medium High
Discipline - Teaches Acceptable Behavior and Self-control
Corrected at inspection: No. Correction date: 2024-08-23. Correction verified: 2024-08-28.
A caregiver pushed a child's arms down to stop them from engaging in a specific behavior.
2024-06-10 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2024-06-10. Correction verified: 2024-06-28.
An employee without a submitted background check was present in a classroom with children. The employee was asked to leave.
2024-06-10 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-06-10. Correction verified: 2024-06-28.
Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.
2024-06-05 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-28.
The operation did not report a fight that broke out between several children to licensing.
2024-06-05 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-28.
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions.
2024-06-05 · 746.701(5) · Medium
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-28.
No incident reports were created for the children involved in a non-routine situation that could have placed them at risk.
2024-06-05 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-28.
The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk.
2024-06-05 · 746.2203(b) · Medium
Written Activity Plans - Plan Followed by Caregiver
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-28.
Two classrooms were observed not adhering to their written activity plans.
2024-06-05 · 746.1205(a)(5) · High
Responsibilities of Caregivers - Intervene to ensure each child's safety
Corrected at inspection: No. Correction date: 2024-06-27. Correction verified: 2024-06-28.
A caregiver was unable to intervene promptly in a fight that broke out between several children.
2024-05-10 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2024-05-10. Correction verified: 2024-06-10.
A child did not wash their hands after having their diaper changed.
2024-05-10 · 746.3415(4) · Medium High
Employee Handwashing After Diapering a Child
Corrected at inspection: No. Correction date: 2024-05-10. Correction verified: 2024-06-10.
A caregiver did not wash their hands after changing a child's diaper.
2024-05-09 · 746.1309(d) · Medium High
Documented Annual Training - Caregivers of Children Under 24 Months Required
Corrected at inspection: No. Correction date: 2024-06-07. Correction verified: 2024-06-11.
An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.
2024-05-09 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-06-07. Correction verified: 2024-06-10.
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions
2024-05-09 · 746.3301(e) · Medium
Nutrition and Food Service - Second Serving
Corrected at inspection: No. Correction date: 2024-06-07. Correction verified: 2024-06-10.
The operation faces challenges in providing second servings of food to the children.
2024-05-09 · 746.3407(11) · Medium High
Sanitize Tables Tops, Furniture and Similar Equipment
Corrected at inspection: No. Correction date: 2024-06-07. Correction verified: 2024-06-10.
Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.
2024-05-09 · 746.1301(a)(1)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Orientation
Corrected at inspection: No. Correction date: 2024-06-07. Correction verified: 2024-06-11.
Two new employees did not have their orientation to the center documented.
2024-04-10 · 746.5101(b) · Medium High
Annual Fire Inspection - Conducted by Fire Marshal
Corrected at inspection: No. Correction date: 2024-04-26. Correction verified: 2024-04-30.
The operation did not have an annual fire inspection.
2024-04-10 · 746.1309(e) · Medium
Documented Annual Training- Required Content
Corrected at inspection: No. Correction date: 2024-04-24. Correction verified: 2024-05-30.
There were seven caregivers missing trainings in the required topics.
2024-04-10 · 746.1315(b) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric CPR
Corrected at inspection: No. Correction date: 2024-04-11. Correction verified: 2024-04-11.
There was a caregiver that did not have a current training in pediatric CPR.
2024-03-27 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-03-27. Correction verified: 2024-04-01.
There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom.
2024-01-09 · 746.307(c) · Medium
Parental Notification of Less Serious Injuries
Corrected at inspection: No. Correction date: 2024-02-07. Correction verified: 2024-02-21.
A child was bitten while in care, and parents were not notified about the bite marks.
2024-01-09 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-02-07. Correction verified: 2024-02-21.
There was a lack of supervision when a child was bit 8 times in the classroom.
2024-01-05 · 746.5101(b) · Medium High
Annual Fire Inspection - Conducted by Fire Marshal
Corrected at inspection: No. Correction date: 2024-03-22. Correction verified: 2024-04-30.
A current fire inspection was not available for review.
2023-11-28 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2023-11-29. Correction verified: 2024-01-05.
A child was left alone for 5-10 minutes unsupervised.
2023-06-26 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2023-06-26. Correction verified: 2023-06-29.
The infant room was out of ratio. There were 11 infants with 2 caregivers. The specified age group of the room was 0 - 11 months.
2023-06-26 · 746.401(3) · Medium
Posting Requirements - Licensing Notice-Keeping Children Safe
Corrected at inspection: No. Correction date: 2023-06-30. Correction verified: 2023-06-29.
The operation did not have the Keeping Children Safe poster or the Parent Notification poster.
2023-06-26 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2023-07-21. Correction verified: 2023-07-13.
The operation did not have a current annual sanitation inspection.
2023-06-26 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2023-07-21. Correction verified: 2023-07-13.
Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin.
2022-08-03 · 746.5205(1) · Medium High
Fire Drill Monthly - Exit in 3 Minutes
Corrected at inspection: Yes. Correction date: 2022-08-03. Correction verified: Not recorded.
The previous fire drill was conducted on 01/27/22 which is outside of the required monthly due date. This was corrected at inspection when a fire drill was conducted.
2022-08-03 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2022-08-17. Correction verified: 2022-08-17.
The previous fire inspection was conducted on 10/28/2020 which is past the required yearly due date.
2022-08-03 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2022-08-17. Correction verified: 2022-08-04.
The previous sanitation inspection occurred on 06/11/2021 which is outside of the required annual due date.
2022-04-01 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2022-04-22. Correction verified: 2022-04-22.
A child was left outside on the playground, it was determine the operation is in violation of the minimum standard supervision and cited.
2022-01-04 · 746.305(a)(4) · Medium High
Report Outbreak of Communicable Illness
Corrected at inspection: No. Correction date: 2022-01-14. Correction verified: 2022-02-22.
The operation has not been reporting positive COIVD cases to Child Care Regulation.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=281989

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.