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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 37 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated August 6, 2026.
The same records list 38 cited deficiencies dated October 12, 2023 to August 4, 2026 (HHSC risk levels: 18 High, 14 Medium High, 5 Medium, 1 Medium Low).
Correction status recorded by HHSC: 4 corrected at inspection, 34 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 34 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 38 cited deficiencies for Castle Hills KinderCare in the 3 years before October 10, 2026 (18 High, 14 Medium High, 5 Medium, 1 Medium Low).
Records list 37 inspections in this window. Most recent inspection: 2026-08-06.
| Risk weight | Citations |
|---|---|
| High | 18 |
| Medium High | 14 |
| Medium | 5 |
| Medium Low | 1 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-08-04 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
During the investigation, it was determined a caregiver used cruel and unusual punishment by yelling and using inappropriate language towards the children.
Correction date recorded: 2026-09-01
2026-03-26 · 746.4101(a) · Medium High
Release of Children
The investigation revealed that operation staff attempted to prevent a parent from leaving with their children in the absence of a court order.
Correction date recorded: 2026-04-20
2025-12-10 · 746.603(a)(4) · Medium
Children's Records - Immunizations
One of ten children's records audited did not have immunizaitons on file.
Correction date recorded: 2025-12-31
2026-08-04 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
Corrected at inspection: No. Correction date: 2026-09-01. Correction verified: 2026-09-10.
During the investigation, it was determined a caregiver used cruel and unusual punishment by yelling and using inappropriate language towards the children.
2026-03-26 · 746.4101(a) · Medium High
Release of Children
Corrected at inspection: No. Correction date: 2026-04-20. Correction verified: 2026-05-05.
The investigation revealed that operation staff attempted to prevent a parent from leaving with their children in the absence of a court order.
2025-12-10 · 746.1107(2) · Medium High
Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
Corrected at inspection: No. Correction date: 2025-12-31. Correction verified: 2025-12-16.
Four of ten personnel records audited did not have proof of educational requirements on file.
2025-12-10 · 746.603(a)(4) · Medium
Children's Records - Immunizations
Corrected at inspection: No. Correction date: 2025-12-31. Correction verified: 2026-01-05.
One of ten children's records audited did not have immunizaitons on file.
2025-07-21 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2025-08-15. Correction verified: 2025-08-27.
Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. These incidents were not reported to Child Care Regulation.
2025-07-21 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2025-08-15. Correction verified: 2025-08-27.
Based on information gathered through interviews and video evidence, it was determined that staff members have grabbed and pulled children.
2025-07-21 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2025-08-15. Correction verified: 2025-08-27.
Based on video evidence provided, a caregiver did not demonstrate good judgement when she recorded children when she was supposed to be supervising them and recorded them without the consent of the parents or guardians.
2025-07-21 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-08-15. Correction verified: 2025-08-27.
Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. Also, video evidence provided shows a caregiver videoing children and failing to intervene while children are seen climbing furniture.
2025-07-21 · 746.1003(1) · High
Director Responsibilities - Operate in Compliance
Corrected at inspection: No. Correction date: 2025-08-15. Correction verified: 2025-08-27.
Management failed to deliver form 2866 child interview letter to the parents of two children interviewed by Child Care Regulation.
2025-04-28 · 746.3407 · Medium High
Maintenance of Building, Grounds and Equipment
Corrected at inspection: No. Correction date: 2025-05-16. Correction verified: 2025-05-16.
At time of inspection operation was observed with debrins in the classroom cabinets and diaper changing tables.
2025-02-26 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2025-02-26. Correction verified: 2025-03-06.
At time of inspection, a toddler caregiver stated class had eleven children when they had twelve. This was corrected at time of inspection.
2025-02-26 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2025-02-26. Correction verified: 2025-03-06.
At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. This was corrected at inspection.
2025-02-13 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2025-02-13. Correction verified: 2025-02-26.
At time of inspection, a toddler caregiver stated class had six children when they had seven. At time of inspection, a toddler caregiver stated they had seven children when they had eight. This was corrected at time of inspection.
2025-02-13 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: No. Correction date: 2025-02-13. Correction verified: 2025-02-26.
At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child.
2025-01-30 · 746.1301(a)(2)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
Corrected at inspection: No. Correction date: 2025-02-14. Correction verified: 2025-02-18.
At time of inspection, two out of ten staff files did not have pre-service certificate.
2025-01-30 · 746.603(a)(4) · Medium
Children's Records - Immunizations
Corrected at inspection: No. Correction date: 2025-02-28. Correction verified: 2025-02-18.
At time of inspection, three out of ten children files did not have immunization records.
2025-01-30 · 746.605(3) · Medium Low
Required Admission Information - Date of Admission
Corrected at inspection: No. Correction date: 2025-02-14. Correction verified: 2025-02-18.
At time of inspection, five out of ten children files did not have admission date.
2025-01-30 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: No. Correction date: 2025-01-30. Correction verified: 2025-02-13.
At time of inspection, a diaper rash spray was observed in drawer at childs reach in childrens restroom.
2025-01-30 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2025-02-14. Correction verified: 2025-02-13.
At time of inspection, one out of ten staff files did not have a current CPR/First Aid certification.
2025-01-30 · 746.3407(8) · Medium High
Garbage Inaccessible to Children; Maintained in Sanitary Manner
Corrected at inspection: No. Correction date: 2025-02-07. Correction verified: 2025-02-13.
During inspection, the trashcan in the school-aged classroom did not have a lid on it and was used to dispose of food. Corrected at inspection.
2024-12-03 · 746.1301(a)(1)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Orientation
Corrected at inspection: No. Correction date: 2024-12-13. Correction verified: 2024-12-30.
At time of inspection, two staff files did not have verification of completing operation orientation.
2024-12-03 · 746.2419(5) · Medium High
Requirements for Feeding Infants - Fed in Safe Manner
Corrected at inspection: No. Correction date: 2024-12-03. Correction verified: 2024-12-30.
At time of inspection, two infants, seven and eight months were observed laying flat on the rug while drinking formula.
2024-12-03 · 746.3407 · Medium High
Maintenance of Building, Grounds and Equipment
Corrected at inspection: No. Correction date: 2024-12-30. Correction verified: 2024-12-30.
During the inspection, the diaper changing station was noted to have debris present. During the inspection, it was noted that the classroom floors contained debris.
2024-08-29 · 746.4503(b) · Medium
Cots, Beds, Mats Labeled With Child's Name
Corrected at inspection: Yes. Correction date: 2024-08-29. Correction verified: Not recorded.
At time of inspection, cots were observed to not be labeled/assigned to children.
2024-06-18 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-08-21. Correction verified: 2024-08-29.
During the course of a DFPS investigation it was determined that a caregiver failed to adequately supervise children in her care resulting in an incident involving children engaging in inappropriate behavior.
2024-06-18 · 746.601(c) · Medium
Provide Access to Children's Records - Licensing
Corrected at inspection: No. Correction date: 2024-08-21. Correction verified: 2024-08-29.
During the course of a DFPS investigation, the operation was unable to provide an enrollment packet/required file for a child subject to the investigation.
2024-06-18 · 746.1205(a)(5) · High
Responsibilities of Caregivers - Intervene to ensure each child's safety
Corrected at inspection: No. Correction date: 2024-07-02. Correction verified: 2024-07-15.
During an inspection conducted as part of a DFPS investigation, the school age classroom was observed to be chaotic and out of control. Caregivers failed to intervene effectively to ensure children were behaving in a safe manner.
2024-06-18 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-08-21. Correction verified: 2024-08-29.
During a DFPS investigation it was determined that the center director demonstrated poor judgment when she interviewed a child involved in an incident in front of the parents of other children involved in the incident without the permission of that child?s parent. Further, she allowed those parents to ask the child questions about the incident and what led up to it. The parents who were present could have presented a risk to the child due to the highly emotionally charged atmosphere surrounding the incident, as well as the director failing to protect the child?s individual privacy.
2024-06-18 · 746.701(5) · Medium
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Corrected at inspection: No. Correction date: 2024-07-02. Correction verified: 2024-07-15.
Operation failed to provide a written incident report regarding a situation that placed children at risk to the parents of the children involved in the incident.
2024-06-11 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-06-13. Correction verified: 2024-06-25.
A caregiver did not demonstrate good judgment when giving two children ice coffee.
2024-05-03 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2024-05-03. Correction verified: 2024-05-13.
The after-school caregiver stated there were 13 children on the playground before we verified there were 14 in care.
2024-03-26 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2024-03-26. Correction verified: 2024-04-03.
The teacher in the PreK classroom stated there were 20 children in care when we verified to be 21 children in care.
2024-03-14 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2024-05-30. Correction verified: 2024-06-05.
The operation failed to notify the parent of the allegations that involved a caregiver grabbing their child by the back of the shirt near the neck as a form of discipline. The parent was not notified of the allegations until the CCI Inspector made contact with that parent that their child was subject of an investigation regarding possible allegations.
2024-03-14 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2024-05-30. Correction verified: 2024-06-05.
Based on information gathered during a DFPS investigation, a caregiver was observed grabbing a child by the back of the shirt near their neck, the caregiver further admitted to doing so while trying to correct the child's behavior.
2024-03-13 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: Yes. Correction date: 2024-03-13. Correction verified: Not recorded.
After a diaper change in the infant classroom the child wasn't taken to wash hands. In the Prek4 classroom after the teacher assisted a child with a change of clothes after having an accident the teacher nor child washed hands. NOTE: CORRECTED AT INSPECTION.
2024-03-13 · 746.3701 · Medium High
Safety - Areas Free From Hazards
Corrected at inspection: Yes. Correction date: 2024-03-13. Correction verified: Not recorded.
In the Prek4 and Toddler classroom two radio extension cords were dangling which were accessible to the children. NOTE: CORRECTED AT INSPECTION
2023-12-19 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2023-12-29. Correction verified: 2024-01-10.
Based on information gathered, and interviews conducted it was determined the caregiver in the school-age classroom grabbed a child from around the waist lifting the child to the front door.
2023-10-12 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: Yes. Correction date: 2023-10-12. Correction verified: Not recorded.
At time of inspection, an infant teacher did not wash childs hands after diaper changing. This was corrected at inspection.
2023-10-02 · 746.2401(6) · High
Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
Corrected at inspection: No. Correction date: 2023-10-02. Correction verified: 2023-10-12.
An eight-month-old infant was observed sleeping in the crib with the pacifier in their mouth with a pacifier clip attached to the clothing. NOTE: This was corrected at inspection when the pacifier clip was removed.
2023-09-26 · 746.1605(1) · Medium High
Child/Caregiver Ratio - 18 Months Difference in Age
Corrected at inspection: No. Correction date: 2023-09-26. Correction verified: 2023-10-02.
In the infant classroom a four-month-old was observed in the same classroom with a 23-month-old. This is a 19-month age difference.
2023-08-01 · 746.2907(a) · Medium
Alternate Activity for Non-sleeping Children
Corrected at inspection: Yes. Correction date: 2023-08-04. Correction verified: Not recorded.
Based on the information gathered, observation and interviews conducted the children are not being offered an alternative quiet activity while waiting on their cots while others are sleeping. NOTE: This was corrected after another walkthrough was conducted as children had books.
2023-07-10 · 746.2207(a) · Medium
Screen Time Activities - Not Used for Under Two
Corrected at inspection: Yes. Correction date: 2023-07-10. Correction verified: Not recorded.
A caregiver was observed allowing infants aged 14-22 months view a tablet with a screen time activity. The screen time activity was while children were eating their lunch. NOTE; This was corrected during inspection as the caregiver turned off the program when she was informed that screen time was prohitted for children under the age of 24 months.
2023-07-06 · 746.701(5) · Medium
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Corrected at inspection: No. Correction date: 2023-08-04. Correction verified: 2023-08-15.
During the investigation, it was determined that no incident reports were completed or provided to parents regarding the incident.
2023-07-06 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2023-08-04. Correction verified: 2023-08-15.
During the investigation it was determined that a group of children were left unsupervised in a classroom for somewhere between five to ten minutes when caregivers failed to communicate to one another their intention to leave the classroom briefly.
2023-07-06 · 746.307(b)(4) · High
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2023-08-04. Correction verified: 2023-08-15.
During this investigation, it was determined that parents were not notified of incident that may have placed children at risk while at the operation.
2023-05-04 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2023-06-05. Correction verified: 2023-06-06.
Five of the ten children files did not have updated immunization records. NOTE: One of the five immunization records was updated at inspection.
2023-05-04 · 746.605(16) · Medium High
Required Admission Information-Completed Food Allergy Plan
Corrected at inspection: No. Correction date: 2023-05-11. Correction verified: 2023-05-12.
One of the four children with diagnosed food allergies didn't have an Emergency Action Plan available in child's file. In addition to an Allergy and Dietary Preference List posted. One of the ten children didn't have Emergency Authorization information available for review. NOTE: Emergency Authorization information was corrected at inspection when provided electronically.
2023-03-17 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2023-04-20. Correction verified: 2023-04-27.
On 3/17/2023 there were 25 children in the care of one caregiver with a specified age group of four.
2022-12-01 · 746.4503(b) · Medium
Cots, Beds, Mats Labeled With Child's Name
Corrected at inspection: No. Correction date: 2022-12-08. Correction verified: 2022-12-13.
In one room children were not sleeping on their assigned cots and an assignment map was not available in another room.
2022-12-01 · 746.3417(3) · Medium High
Children Handwashing After Toileting or Diapering
Corrected at inspection: Yes. Correction date: 2022-12-01. Correction verified: Not recorded.
After having their diaper changed a child's hands were not washed. This was corrected at inspection when the caregiver washed the child's hands and the hands of another child who had their diaper changed.
2022-12-01 · 746.3407(11) · Medium High
Sanitize Tables Tops, Furniture and Similar Equipment
Corrected at inspection: Yes. Correction date: 2022-12-01. Correction verified: Not recorded.
A toilet was observed to have excrement on the seat. This was corrected at inspection when the caregiver cleaned and sanitized the seat.
2022-10-13 · 746.1301(3)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
Corrected at inspection: No. Correction date: 2022-10-26. Correction verified: 2022-10-26.
One of the caregivers involved did not have current CPR and First Aid training.
2022-06-14 · 746.2419(8) · Medium High
Requirements for Feeding Infants - Other Use of Handwashing Sink
Corrected at inspection: Yes. Correction date: 2022-06-14. Correction verified: Not recorded.
The sink identified for hand washing only was being used for washing infants cups, spoons, and plates. The sink was cleared, infants plates, bottles, and plates were removed.
2022-06-14 · 746.5625(a) · High
Electronic Child Safety Alarm - is equipped in each vehicle
Corrected at inspection: No. Correction date: 2022-07-08. Correction verified: 2022-06-16.
Minibus #10277 child alarm system was tested and did not activate during the inspection.
2022-06-07 · 746.2419(7) · Medium High
Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
Corrected at inspection: Yes. Correction date: 2022-06-07. Correction verified: Not recorded.
A 16 month old infant was observed walking around while drinking a bottle. Note: This was corrected at inspection as the caregiver seated the child in a highchair.
2022-04-07 · 746.1203(7) · Medium High
Responsibilities of Caregivers - Interact positively with children
Corrected at inspection: No. Correction date: 2022-05-16. Correction verified: 2022-05-17.
A caregiver did not interact in a positive manner when they forcefully grabbed and picked up a child during redirection.
2022-04-05 · 746.5101(b) · Medium High
Annual Fire Inspection - Conducted by Fire Marshal
Corrected at inspection: No. Correction date: 2022-04-22. Correction verified: 2022-05-26.
The fire inspection was expired at the time of inspection.
2022-04-01 · 746.705 · Low
Incident/Illness Report Form Signed
Corrected at inspection: No. Correction date: 2022-05-06. Correction verified: 2022-05-16.
The incident report was not signed by the parent within 48 hours of incident where a child was injured and required medical treatment.
2022-04-01 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2022-05-06. Correction verified: 2022-05-16.
Based on the information gathered, the two caregivers were tending to one child on the playground to get the child ready to go home when a child fell off the playground structure and was injured. Both caregivers, had their backs turned and did not see the child fall.
2022-04-01 · 746.3407(11) · Medium High
Sanitize Tables Tops, Furniture and Similar Equipment
Corrected at inspection: No. Correction date: 2022-05-06. Correction verified: 2022-05-17.
Based on the information gathered the area was not disinfected and sanitized when a child was injured and required medical treatment.
2021-11-12 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2021-12-31. Correction verified: 2022-01-03.
A caregiver left children unsupervised on the playground.
2021-11-09 · 746.1203(3) · Medium High
Responsibilities of Caregivers - Know Children's Names and Ages
Corrected at inspection: No. Correction date: 2021-11-09. Correction verified: 2021-11-18.
Caregivers in the infant room did not know ages of the children in their care.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=287197
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.