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Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 15 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated September 30, 2026.
The same records list 6 cited deficiencies dated February 6, 2024 to August 19, 2026 (HHSC risk levels: 6 High).
Correction status recorded by HHSC: 0 corrected at inspection, 6 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 6 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 6 cited deficiencies for Primrose School of West Plano in the 3 years before October 10, 2026 (6 High).
Records list 15 inspections in this window. Most recent inspection: 2026-09-30.
| Risk weight | Citations |
|---|---|
| High | 6 |
| Medium High | 0 |
| Medium | 0 |
| Medium Low | 0 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-08-19 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child sustained an injury in care and caregivers were not aware how it occurred.
Correction date recorded: 2026-09-17
2025-07-11 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A breastfed infant received 2 oz. of formula belonging to another infant while in care.
Correction date recorded: 2025-07-17
2025-05-19 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
This standard was found to be deficient. A caregiver demonstrated poor judgement.
Correction date recorded: 2025-05-28
2026-08-19 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-09-17. Correction verified: 2026-09-30.
A child sustained an injury in care and caregivers were not aware how it occurred.
2025-07-11 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2025-07-17. Correction verified: 2025-07-18.
A breastfed infant received 2 oz. of formula belonging to another infant while in care.
2025-05-19 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2025-05-28. Correction verified: 2025-06-05.
This standard was found to be deficient. A caregiver demonstrated poor judgement.
2024-10-08 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-10-16. Correction verified: 2024-10-21.
This standard was found to be deficient. A child was fed the entire bottle of another child's nutrition without the caregiver being aware.
2024-02-12 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-02-12. Correction verified: 2024-02-12.
No narrative recorded.
2024-02-06 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-02-09. Correction verified: 2024-02-12.
No narrative recorded.
2023-09-21 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: Yes. Correction date: 2023-09-21. Correction verified: Not recorded.
Two infants who still drink from bottles were missing updated infant feeding sheets.
2023-08-01 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
Corrected at inspection: No. Correction date: 2023-08-09. Correction verified: 2023-08-10.
No narrative recorded.
2023-03-24 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2023-03-28. Correction verified: 2023-04-04.
No narrative recorded.
2022-10-13 · 746.1301(7)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Transportation Training
Corrected at inspection: No. Correction date: 2022-10-20. Correction verified: 2022-10-19.
Three drivers need updated 2 hour transportation training.
2022-07-20 · 746.1203(4) · High
Responsibilities of Caregivers - Supervision of Children
Corrected at inspection: No. Correction date: 2022-07-20. Correction verified: 2022-07-29.
No narrative recorded.
2021-12-01 · 746.1203(4) · High
Responsibilities of Caregivers- Supervision of Children
Corrected at inspection: No. Correction date: 2022-01-10. Correction verified: 2022-01-21.
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity that allowed visual and/or auditory awareness of the child in care.
2021-11-10 · 746.1301(3)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
Corrected at inspection: No. Correction date: 2021-11-12. Correction verified: 2021-11-12.
1 teacher did not have a CPR/First aid training for review available.
2021-11-10 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2021-11-12. Correction verified: 2021-11-12.
A child in the younger infant classroom did not have an updated infant feeding scheduled available for review.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=920588
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.