2026-06-08 · 746.2805(5) · High
Prohibited Punishments - Humiliating, Rejecting, Yelling
It was determined through the course of the investigation that a caregiver has been witnessed yelling at children in care.
Correction date recorded: 2026-07-02
Licensed Center
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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 22 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated July 14, 2026.
The same records list 21 cited deficiencies dated October 31, 2024 to June 8, 2026 (HHSC risk levels: 13 High, 7 Medium High, 1 Medium).
Correction status recorded by HHSC: 2 corrected at inspection, 19 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 19 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 21 cited deficiencies for South Willis KinderCare in the 3 years before October 10, 2026 (13 High, 7 Medium High, 1 Medium).
Records list 22 inspections in this window. Most recent inspection: 2026-07-14.
| Risk weight | Citations |
|---|---|
| High | 13 |
| Medium High | 7 |
| Medium | 1 |
| Medium Low | 0 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-06-08 · 746.2805(5) · High
Prohibited Punishments - Humiliating, Rejecting, Yelling
It was determined through the course of the investigation that a caregiver has been witnessed yelling at children in care.
Correction date recorded: 2026-07-02
2026-06-08 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
It was determined through the course of the investigation that a caregiver has been witnessed pulling a child in care.
Correction date recorded: 2026-07-02
2026-02-04 · 746.3701(10) · Medium High
Safety - Televisions Anchored to Prevent Tip Over
A Television in the 4 year old room was not mounted or anchored. This was corrected at inspection when the television was removed from the classroom.
Corrected at inspection
2026-06-08 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2026-07-02. Correction verified: 2026-07-14.
It was determined through the course of the investigation that a caregiver has been witnessed pulling a child in care.
2026-06-08 · 746.2805(5) · High
Prohibited Punishments - Humiliating, Rejecting, Yelling
Corrected at inspection: No. Correction date: 2026-07-02. Correction verified: 2026-07-14.
It was determined through the course of the investigation that a caregiver has been witnessed yelling at children in care.
2026-02-04 · 746.3701(10) · Medium High
Safety - Televisions Anchored to Prevent Tip Over
Corrected at inspection: Yes. Correction date: 2026-02-04. Correction verified: Not recorded.
A Television in the 4 year old room was not mounted or anchored. This was corrected at inspection when the television was removed from the classroom.
2025-10-29 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2026-01-28. Correction verified: 2026-02-04.
It was determined throughout the course of the Investigation that a child in care was injured at the operation and cast was placed on the child's arm. The incident occurred on 10/28/2025. This incident was not reported to CCR by the operation.
2025-10-29 · 746.2805(5) · High
Prohibited Punishments - Humiliating, Rejecting, Yelling
Corrected at inspection: No. Correction date: 2026-01-28. Correction verified: 2026-02-04.
It was determined through the course of the investigation that caregivers have been witnessed yelling at children in care.
2025-08-06 · 746.4309 · Medium High
Fenced Outdoor Activity Space -Gates Locked
Corrected at inspection: No. Correction date: 2025-08-06. Correction verified: 2025-08-13.
During the inspection the playground gate was observed to be locked. The caregiver did not have the key on their persons while supervising children in care on the playground. This was immediately corrected during the inspection by placing the key to the gate by the exit door for caregivers to access while outside.
2025-08-06 · 746.2427(a) · High
AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant
Corrected at inspection: No. Correction date: 2025-08-06. Correction verified: 2025-08-13.
The infant caregiver was observed placing the infant on their stomach to sleep. This was immediately corrected during the inspection when CCR prompted the caregiver to place the infant on their back.
2025-07-15 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2025-08-26. Correction verified: 2025-08-29.
It was determined throughout the course of the HHS Investigation a child in care was injured at the operation and subsequently sought medical treatment. The incident occurred on 7/10/2025. The incident was not reported to CCR until 7/15/2025 during an investigation inspection.
2025-04-11 · 745.8411(a) · High
Responsibilities - Not interfere with an inspection or investigation
Corrected at inspection: No. Correction date: 2025-04-11. Correction verified: 2025-04-22.
CCR arrived at the facility. CCR rang the doorbell numerous times. CCR contacted operation staff by phone after no personnel answered the door. Operation staff still did not come to the door. Operation staff on the playground observed CCR waiting at the door and still did not answer. It was approximately 8-9 minutes before CCR was allowed access to the building. CCR was eventually allowed access inside the building by a parent, not personnel.
2025-04-10 · 746.3407 · Medium High
Maintenance of Building, Grounds and Equipment
Corrected at inspection: No. Correction date: 2025-04-11. Correction verified: 2025-04-22.
The toilets at the center were not functioning and overflowing when CCR tested. The contaminated water from the toilets was overflowing onto the floors. This was immediately corrected when children in care were sent home due to unsanitary conditions.
2025-04-10 · 746.305(a)(1) · Medium High
Report Unsafe Facility Occurrence
Corrected at inspection: No. Correction date: 2025-04-16. Correction verified: 2025-04-22.
It was determined throughout the course of the HHS Investigation that children in care were exposed to unsanitary conditions regarding plumbing concerns. The unsanitary conditions started on 4/8/25. CCR arrived at the facility to investigate on 4/11/25.
2025-04-03 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: Yes. Correction date: 2025-04-03. Correction verified: Not recorded.
Two employees were present and actively supervising children in care in a classroom without an eligible background check. This was immediately corrected during the inspection placing the operation back into compliance.
2025-01-27 · 746.2209 · Medium
Posting of Activity Plan
Corrected at inspection: No. Correction date: 2025-01-29. Correction verified: 2025-01-29.
Current activity plans were not posted in the classrooms.
2024-11-19 · 745.903(2) · High
Controlling Person - Submit Controlling Person Form to Licensing within two days after a person becomes a controlling person. See TAC 745.901
Corrected at inspection: No. Correction date: 2024-11-21. Correction verified: 2024-11-25.
A governing body change was not updated as required. The new area director started on 10/1/24. The new area director was not listed as a controlling person during the inspection.
2024-11-19 · 746.3407 · Medium High
Maintenance of Building, Grounds and Equipment
Corrected at inspection: No. Correction date: 2024-11-21. Correction verified: 2024-11-27.
During the unannounced walk-through inspection there were numerous hazards observed. The toilets utilized by children in care were dirty with either urine/fecal matter or both. There was what appeared to be possible mold underneath a refrigerator in a classroom. There were cleaning supplies accessible in a bathoom utilized by children in care. This was immediatly corrected during the isnpection by removing the cleaning supplies. There were mice droppings observed inside the operation.
2024-11-15 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2024-12-13. Correction verified: 2024-12-18.
It was determined throughout the course of the HHS Investigation that numerous operational staff failed to report to CCR when they had concerns of minimum standard violations.
2024-11-15 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2024-12-13. Correction verified: 2024-12-18.
An operational employee responsible for children in care and counted in child/caregiver ratio failed to maintain supervision on multiple occasions. The employee went to the office to retrieve their computer, their phone, or to work. The employee also left the classroom unattended to answer the door.
2024-11-15 · 746.3703(b) · High
No Alcohol or Controlled Substances Consumed
Corrected at inspection: No. Correction date: 2024-12-13. Correction verified: 2024-12-18.
It was determined throughout the course of the HHS Investigation that an operational employee was under the influence of alcohol while present at the operation during operating hours and actively on the clock.
2024-11-15 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2024-12-13. Correction verified: 2024-12-18.
It was determined throughout the course of the HHS Investigation that caregivers lacked good judgment when they were screaming at one another, using profanity, and threatening one another while children were in care. The director failed to address numerous health or safety concerns such as mold, mice, and mice droppings. The permit holder failed to utilize good judgment when interviewing an operational employee with the director present, breaching confidentiality.
2024-11-15 · 746.2805(5) · High
Prohibited Punishments - Humiliating, Rejecting, Yelling
Corrected at inspection: No. Correction date: 2024-12-13. Correction verified: 2024-12-18.
An operational staff was observed yelling at numerous children in care on numerous occasions when the children wouldn't listen or behave.
2024-10-31 · 746.2805(3) · High
Prohibited Punishments - Grabbing and Pulling
Corrected at inspection: No. Correction date: 2024-11-27. Correction verified: 2024-11-27.
It was determined throughout the course of the HHS investigation that an operational employee grabbed and pulled children in care on more than one occasion.
2023-07-27 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2023-07-27. Correction verified: 2023-07-28.
Two infant files did no have updated infant feeding instructions.
2023-07-27 · 746.901 · Medium
Required Personnel Records
Corrected at inspection: No. Correction date: 2023-08-23. Correction verified: 2023-08-24.
During the inspection 10 personnel files were audited. 3 files were missing date of hire. 6 files were missing high school diploma/GED. 3 files were missing affidavit of employment. 1 file was missing an acknowledgment signed for operational policies and procedures. 1 file was missing a photo identification/drivers license. 2 files were missing proof of orientation. 1 file was missing proof of background check. All files were missing the required annual trainings as they could not be located by the person in charge.
2023-07-27 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2023-08-23. Correction verified: 2023-08-24.
During the inspection 10 children records were audited. 4 files did not have current immunization records. 1 file did not have health care information. 2 files did not have emergency care authorization. 1 file did not have a current vision/hearing screening for a child in care.
2023-05-02 · 746.1201(5) · High
Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-06-07.
It was determined throughout the course of the investigation that operational employees failed to report abuse neglect concerns to CPS when they became aware of the situation requiring them to report to the hotline.
2023-05-02 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-06-07.
It was determined throughout the course of the HHS investigation that operational staff that were left in charge lacked self-control when the staff yelled, threatened, and harassed other operational staff and parents on multiple occasions when children in care were present. The same operational employee used profanity around children in care while yelling at operational staff in front of children in care. The same operational employee also violated the operation's tobacco free policy and procedures by bringing a vape pen on the premises. Another operational staff lacked good judgment when the staff notified a parent in advance of a CPS case filed to give "fair-warning."
2023-05-02 · 746.1003(2) · Medium
Director Responsibilities - Employees Comply with Standards
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-06-07.
Throughout the course of the HHS investigation, it was determined that an operational employee designated in charge violated numerous minimum standards and was not routinely present at the operation.
2023-04-27 · 746.2805 · High
Prohibited Punishments - No Harsh, Cruel or Unusual
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-06-07.
It was determined throughout the course of the HHS investigation that children in care were harshly treated by a caregiver when the caregiver yelled, shoved, lifted a child up by their shirt, picked children up by their arm off of the ground, and threw children in care on their cots when they wouldn't sleep.
2023-04-27 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-06-07.
It was determined throughout the course of the HHS investigation that operational staff did not report concerns to CCR regarding prohibited punishment by a caregiver with children in care.
2023-04-27 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2023-05-26. Correction verified: 2023-06-07.
It was determined throughout the course of the HHS investigation that a caregiver failed to utilize good judgment when she frequently cursed towards and in front of the children in care. The same caregiver also lacked self-control when becoming frustrated with the children in care.
2023-02-14 · 746.2419(8) · Medium High
Requirements for Feeding Infants - Other Use of Handwashing Sink
Corrected at inspection: No. Correction date: 2023-03-16. Correction verified: 2023-03-16.
It was determined throughout the course of the HHS investigation that the handwashing sink was also utilized for sanitization and disinfecting toys. The handwashing sink was also utilized for washing bottles and sippy cups.
2022-12-02 · 746.2805(4) · High
Prohibited Punishments - Hitting with Hand or Instrument
Corrected at inspection: No. Correction date: 2022-12-16. Correction verified: 2022-12-29.
It was determined throughout the course of the HHS investigation that a caregiver slapped children's hands. A child in care was forcefully grabbed and forced to the ground. The caregiver also yelled at the children in care.
2022-11-20 · 746.4405 · Medium
Location of Handwashing Sink
Corrected at inspection: Yes. Correction date: 2022-11-22. Correction verified: Not recorded.
During the inspection a bathroom ulitized by children in care did not have soap and paper towels.
2022-09-08 · 746.4907(a)(1) · Medium High
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-09-21.
During the monitoring inspection on 8/25/22 it was determined that the operation's loose fill surfacing was insufficient. On 9/8/22, it was determined that the loose fill still had not been delivered by cooperate office.
2022-08-25 · 746.1203(4) · High
Responsibilities of Caregivers - Supervision of Children
Corrected at inspection: No. Correction date: 2022-08-25. Correction verified: 2022-09-01.
During the unannounced monitoring inspection, a 4 year old child in care was observed outside on the playground unsupervised. The 4 year old classroom had entered the building and the child in care was left alone outside for approximately one minute. This was immediately corrected during the inspection by guiding the child in care back inside the building into the classroom.
2022-08-25 · 746.4907(a)(1) · Medium High
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Corrected at inspection: No. Correction date: 2022-09-08. Correction verified: 2022-09-08.
The mulch was insufficient at the end of the slides on the outdoor playground.
2022-08-25 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2022-09-01. Correction verified: 2022-09-01.
A survey of children's immunization records were reviewed. 2 of the 4 immunization records were not current.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=95617
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.