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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 4 cited deficiencies dated July 10, 2024 to May 19, 2025 (2 High, 1 Medium, 1 Medium Low risk). Correction status: 1 corrected at inspection, 3 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
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This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 4 cited deficiencies for Primrose of Prestonwood in the 3 years before October 10, 2026 (2 High, 1 Medium, 1 Medium Low).
Records list 7 inspections in this window. Most recent inspection: 2026-04-23.
| Risk weight | Citations |
|---|---|
| High | 2 |
| Medium High | 0 |
| Medium | 1 |
| Medium Low | 1 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2025-05-19 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The operation has 2 staff members who are present at the operation without a background check.
Correction date recorded: 2025-05-19
2024-08-06 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
Corrected at inspection
2024-07-10 · 746.907(b) · Medium Low
Personnel Record Storage - Training Records
Previous training years for center personnel are not kept on record at the operation.
Correction date recorded: 2024-07-31
2025-05-19 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2025-05-19. Correction verified: 2025-06-02.
The operation has 2 staff members who are present at the operation without a background check.
2024-08-06 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: Yes. Correction date: 2024-08-06. Correction verified: Not recorded.
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
2024-07-10 · 746.3809 · Medium
Medication No Longer Used
Corrected at inspection: No. Correction date: 2024-07-15. Correction verified: 2024-07-15.
Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.
2024-07-10 · 746.907(b) · Medium Low
Personnel Record Storage - Training Records
Corrected at inspection: No. Correction date: 2024-07-31. Correction verified: 2024-08-06.
Previous training years for center personnel are not kept on record at the operation.
2023-07-27 · 746.2415(b) · High
AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Corrected at inspection: No. Correction date: 2023-07-27. Correction verified: 2023-08-09.
During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.
2023-07-17 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2023-07-18. Correction verified: 2023-07-27.
Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.
2023-07-17 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2023-07-18. Correction verified: 2023-07-27.
Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.
2023-06-16 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2023-07-10. Correction verified: 2023-07-17.
This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.
2022-09-01 · 746.3703(c) · High
Not Under the Influence of Alcohol or Controlled Substance
Corrected at inspection: No. Correction date: 2022-09-30. Correction verified: 2022-10-05.
This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.
2022-08-04 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: Yes. Correction date: 2022-08-04. Correction verified: Not recorded.
A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1058168
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.