Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Plain-English summary of cited deficiencies
State records list 5 cited deficiencies dated July 16, 2024 to January 30, 2026 (3 High, 1 Medium High, 1 Medium risk). Correction status: 0 corrected at inspection, 5 with a correction date recorded, 0 with no correction date recorded.
High risk · Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control (746.1201(1)) Cited January 30, 2026 (correction date recorded: March 17, 2026; correction verified March 25, 2026; technical assistance given). What the record describes: A caregiver in a dinosaur costume frightened toddlers during classroom visits, although earlier visits had shown that some children feared the costume, cried, and had their classes disrupted. The costume was not associated with the curriculum.
High risk · Parental Communication - Situation that Placed a Child at Risk (746.307(b)(4)) Cited July 16, 2024 (correction date recorded: August 6, 2024; correction verified August 6, 2024; technical assistance given). What the record describes: Two infant caregivers knew an infant received the wrong breastmilk bottle, but the parent was not told about the mix-up. Staff told the parent they could not distinguish between the matching breastmilk bottles belonging to two infants.
High risk · Report Situation Placing Children at Risk (746.305(a)(6)) Cited July 16, 2024 (correction date recorded: August 6, 2024; correction verified August 6, 2024; technical assistance given). What the record describes: Staff did not give an infant their breast milk bottle on two occasions, including one involving the wrong breast milk bottle and a lack of proper bottle labeling. Both caregivers knew but did not inform the director; the operation did not notify licensing.
Medium High risk · Child/ Caregiver Ratio - 13 or More Children (746.1601) Cited August 5, 2025 (correction date recorded: August 25, 2025; correction verified September 4, 2025; technical assistance given). What the record describes: A caregiver had five infants in care, aged 10, 11, 11, 14, and 16 months. Based on the infants’ ages, the caregiver was allowed to care for only four infants.
Medium risk · Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional (746.2421(a)) Cited July 16, 2024 (correction date recorded: August 6, 2024; correction verified August 6, 2024; technical assistance given). What the record describes: The same infant was not served their last afternoon bottle on two separate occasions.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 5 cited deficiencies for Pinnacle Kids Academy in the 3 years before October 10, 2026 (3 High, 1 Medium High, 1 Medium).
Records list 15 inspections in this window. Most recent inspection: 2026-10-08.
HHSC risk weights of citations
Risk weight
Citations
High
3
Medium High
1
Medium
1
Medium Low
0
Low
0
Unknown
0
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
During the course of the investigation, it was determined that toddler children had been frightened by a caregiver in a dinosaur costume who visited their classrooms after it was previously determined on other occasions that some of the children were afraid of the costume and…
Based on observation made during inspection, it was determined that the infant room 2 was out of ratio. Caregiver had five infants in care and the ages are 10 month old, 11 month old, 11 month old, 14 month old and 16 month old. Based on the ages of the infants, caregiver can…
Parental Communication - Situation that Placed a Child at Risk
Information obtained for this investigation, revealed two infant caregivers were aware an infant was given the wrong breastmilk bottle and the parent was not informed of this mistake. Staff informed the parent of not being able to recognize which bottle belonged to the two…
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2026-03-17. Correction verified: 2026-03-25.
During the course of the investigation, it was determined that toddler children had been frightened by a caregiver in a dinosaur costume who visited their classrooms after it was previously determined on other occasions that some of the children were afraid of the costume and the visits disrupted the classes and made some children cry. The costume was not associated with the curriculum.
Corrected at inspection: No. Correction date: 2025-08-25. Correction verified: 2025-09-04.
Based on observation made during inspection, it was determined that the infant room 2 was out of ratio. Caregiver had five infants in care and the ages are 10 month old, 11 month old, 11 month old, 14 month old and 16 month old. Based on the ages of the infants, caregiver can only have four infants in care.
Corrected at inspection: No. Correction date: 2024-08-06. Correction verified: 2024-08-06.
Based on the information collected for this investigation, it was learned that the operation did not notify licensing when the staff failed to feed an infant their breast milk bottle on two separate occasions. It was discovered that one of the incidents, due to the lack of proper labeling of bottles, uncovered the infant caregiver served an infant the wrong breast milk bottle. Both caregivers in the classroom were aware of the situation and did not informed the director. Therefore, the operation did not notify licensing.
Parental Communication - Situation that Placed a Child at Risk
Corrected at inspection: No. Correction date: 2024-08-06. Correction verified: 2024-08-06.
Information obtained for this investigation, revealed two infant caregivers were aware an infant was given the wrong breastmilk bottle and the parent was not informed of this mistake. Staff informed the parent of not being able to recognize which bottle belonged to the two infants with the same bottle, in which both had breastmilk.
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Corrected at inspection: Yes. Correction date: 2023-08-14. Correction verified: Not recorded.
The diaper changing mat in the Little Sprouts classroom had the vinyl torn. Note, corrected at inspection when the diaper changing mat was replaced with a new one.
Administering Medication - Original Container with Child's Name, Date
Corrected at inspection: No. Correction date: 2023-01-18. Correction verified: 2023-01-18.
The medication (inhaler) being administered to a child did not have its original container with the name of child, name of medication or instructions on the doses for the medication.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1171242
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.