JOY Holistic Education

Licensed Center

Provider details

City / County / ZIP: San Antonio / Bexar / 78255
Street address: 22864 Cielo Vis
Phone: (210) 455-0713
Capacity: 119
Ages served: Toddler, Pre-Kindergarten, School
Hours / Days: 07:15 AM-05:00 PM / Mon,Tue,Wed,Thu,Fri
Permit type: Full Permit
Permit issued: March 7, 2022
Operation status:: Active
Corrective action: HHSC lists: No
Adverse action: HHSC lists: No
Temporarily closed: HHSC lists: No

Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.

Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.

Plain-English summary of cited deficiencies

State records list 24 cited deficiencies dated January 19, 2024 to September 17, 2026 (8 High, 10 Medium High, 4 Medium, 2 Medium Low risk). Correction status: 0 corrected at inspection, 24 with a correction date recorded, 0 with no correction date recorded.

High risk · Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity (746.1205(a)(4))
Cited September 17, 2026 (correction date recorded: September 17, 2026; correction verified September 24, 2026; technical assistance given); November 7, 2025 (correction date recorded: November 7, 2025; correction verified November 14, 2025; technical assistance given).
What the record describes: Narratives describe children entering the building and walking to classrooms without supervision, and children in a classroom without supervision.
High risk · Franchise Tax Delinquent (745.247)
Cited June 16, 2026 (correction date recorded: June 22, 2026; correction verified June 22, 2026; technical assistance given); May 27, 2026 (correction date recorded: June 1, 2026; correction verified June 16, 2026; technical assistance given).
What the record describes: The operation’s LLC had forfeited its right to transact business in Texas.
High risk · Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children (746.3407(12))
Cited October 16, 2025 (correction date recorded: October 16, 2025; correction verified November 7, 2025; technical assistance given).
What the record describes: Cleaning products and other chemicals were in cabinets accessible to children in multiple classrooms.
High risk · Prohibited Equipment - Allows Children To Fall Inside Structure Onto Other Parts (746.4603(2))
Cited October 16, 2025 (correction date recorded: October 24, 2025; correction verified November 7, 2025; technical assistance given).
What the record describes: A jungle gym was observed in the playground area.
High risk · AP Background check results - Must receive notification prior to allowing subject to be present at your operation (745.641)
Cited April 11, 2025 (correction date recorded: April 11, 2025; correction verified April 23, 2025; technical assistance given).
What the record describes: An individual with a pending background check was in a classroom with 13 children, along with a caregiver whose background check was eligible. The individual left the premises during the inspection.
High risk · Responsibilities of Caregivers - Know number of children responsible for (746.1205(a)(2))
Cited October 25, 2024 (correction date recorded: October 25, 2024; correction verified November 4, 2024; technical assistance given).
What the record describes: When asked, a caregiver did not know the correct number of children in the classroom.
Medium High risk · Annual Sanitation Inspection (746.3401(a))
Cited September 17, 2026 (correction date recorded: October 17, 2026; correction verified September 25, 2026; technical assistance given).
What the record describes: The last health and sanitation inspection was dated 9/16/25.
Medium High risk · Food Allergy Emergency Plan Signed by Parents and Health Care Professional (746.3819)
Cited September 17, 2026 (correction date recorded: September 30, 2026; correction verified September 24, 2026; technical assistance given).
What the record describes: Two children with diagnosed food allergies did not have completed Food Allergy Emergency Plans.
Medium High risk · Inspect Fire Extinguishers Monthly (746.5307(a))
Cited September 17, 2026 (correction date recorded: September 17, 2026; correction verified September 23, 2026; technical assistance given).
What the record describes: Monthly fire extinguisher inspections had not been documented since May 2026.
Medium High risk · Medication Authorization - Signed and Dated (746.3803(a)(1))
Cited September 17, 2026 (correction date recorded: September 18, 2026; correction verified September 23, 2026; technical assistance given).
What the record describes: A child with medication on site did not have a parent’s signature authorizing the operation to administer it.
Medium High risk · Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training (746.1301(a)(6)(A))
Cited September 17, 2026 (correction date recorded: October 17, 2026; technical assistance given).
What the record describes: The director did not have the required 30 hours of annual training for the last full year of employment.
Medium High risk · Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. (746.1315(a))
Cited August 26, 2026 (correction date recorded: September 10, 2026; correction verified September 4, 2026; technical assistance given); October 16, 2025 (correction date recorded: October 31, 2025; correction verified October 22, 2025; technical assistance given).
What the record describes: Narratives describe a staff member without first aid training, two caregivers without the in-person portion of CPR training, and a caregiver with an expired CPR card.
Medium High risk · Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface (746.3503(a))
Cited October 16, 2025 (correction date recorded: October 16, 2025; correction verified November 7, 2025; technical assistance given).
What the record describes: Changing table pads in the toddler rooms had cloth coverings that could not be sanitized between diaper changes.
Medium High risk · Garbage Inaccessible to Children; Maintained in Sanitary Manner (746.3407(8))
Cited October 16, 2025 (correction date recorded: October 24, 2025; correction verified November 7, 2025; technical assistance given).
What the record describes: Garbage cans in multiple classrooms had no lids, leaving garbage accessible to children.
Medium High risk · Fire Extinguishers Serviced (746.5307(b))
Cited February 28, 2024 (correction date recorded: March 6, 2024; correction verified March 21, 2024; technical assistance given).
What the record describes: A fire extinguisher had no service tag showing that it had been serviced.
Medium risk · Documentation of Drills (746.5205(4))
Cited October 16, 2025 (correction date recorded: October 24, 2025; correction verified November 7, 2025; technical assistance given).
What the record describes: The annual fire drill log had no fire drills recorded for April, May, June, or July 2025.
Medium risk · Medication No Longer Used (746.3809)
Cited October 16, 2025 (correction date recorded: October 31, 2025; correction verified November 7, 2025; technical assistance given).
What the record describes: The operation was storing medication for a child no longer enrolled, medication no longer being administered to another child, and two expired medications.
Medium risk · Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance (746.203(2))
Cited September 30, 2025 (correction date recorded: October 2, 2025; correction verified October 1, 2025; technical assistance given).
What the record describes: The operation had not provided proof of liability insurance coverage by its anniversary date of 9/23/25.
Medium risk · Children's Products- Annual Certification (746.4135(b))
Cited February 28, 2024 (correction date recorded: March 6, 2024; correction verified March 21, 2024; technical assistance given).
What the record describes: The CPSC form was last completed in 2021.
Medium Low risk · Required Personnel Records - Required Affidavit (Form 2985) (746.901(4))
Cited October 16, 2025 (correction date recorded: October 24, 2025; correction verified October 22, 2025; technical assistance given).
What the record describes: One of ten staff files did not have a notarized affidavit.
Medium Low risk · Report Number of Employees (746.303(b))
Cited January 19, 2024 (correction date recorded: January 21, 2024; correction verified January 19, 2024; technical assistance given).
What the record describes: The operation did not report the number of employees who left employment by the required January 15th deadline.

Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.

View the official state record · Report an issue with this page

Summary of the record

This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.

Texas Health and Human Services records list 24 cited deficiencies for JOY Holistic Education in the 3 years before October 10, 2026 (8 High, 10 Medium High, 4 Medium, 2 Medium Low).

Records list 16 inspections in this window. Most recent inspection: 2026-09-24.

HHSC risk weights of citations
Risk weight	Citations
High	8
Medium High	10
Medium	4
Medium Low	2
Low	0
Unknown	0

HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.

Recent citations in the summary window

2026-09-17 · 746.3803(a)(1) · Medium High

Medication Authorization - Signed and Dated

One child with medication on site did not have a parent signature authorizing the operation to administer the medication.

Correction date recorded: 2026-09-18

2026-09-17 · 746.3819 · Medium High

Food Allergy Emergency Plan Signed by Parents and Health Care Professional

At the time of the inspection, two children with diagnosed food allergies did not have completed Food Allergy Emergency Plans.

Correction date recorded: 2026-09-30

2026-09-17 · 746.3401(a) · Medium High

Annual Sanitation Inspection

The last health/sanitation inspection was dated 9/16/25.

Correction date recorded: 2026-10-17

Full citation history from HHSC (33)

2026-09-17 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2026-09-17. Correction verified: 2026-09-24.
During the inspection, multiple children were observed entering the building and walking to their classrooms unsupervised.
2026-09-17 · 746.5307(a) · Medium High
Inspect Fire Extinguishers Monthly
Corrected at inspection: No. Correction date: 2026-09-17. Correction verified: 2026-09-23.
The fire extinguishers were not documented as being inspected monthly since May 2026.
2026-09-17 · 746.1301(a)(6)(A) · Medium High
Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
Corrected at inspection: No. Correction date: 2026-10-17. Correction verified: Not recorded.
At the time of the inspection, the director did not have the required 30 hours of annual training for the last full year of employment.
2026-09-17 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2026-10-17. Correction verified: 2026-09-25.
The last health/sanitation inspection was dated 9/16/25.
2026-09-17 · 746.3819 · Medium High
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Corrected at inspection: No. Correction date: 2026-09-30. Correction verified: 2026-09-24.
At the time of the inspection, two children with diagnosed food allergies did not have completed Food Allergy Emergency Plans.
2026-09-17 · 746.3803(a)(1) · Medium High
Medication Authorization - Signed and Dated
Corrected at inspection: No. Correction date: 2026-09-18. Correction verified: 2026-09-23.
One child with medication on site did not have a parent signature authorizing the operation to administer the medication.
2026-08-26 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2026-09-10. Correction verified: 2026-09-04.
During the investigation, it was determined that a staff member did not have first aid training.
2026-06-16 · 745.247 · High
Franchise Tax Delinquent
Corrected at inspection: No. Correction date: 2026-06-22. Correction verified: 2026-06-22.
The operation's LLC has forfeited the right to transact business in the state of Texas.
2026-05-27 · 745.247 · High
Franchise Tax Delinquent
Corrected at inspection: No. Correction date: 2026-06-01. Correction verified: 2026-06-16.
The operation's LLC is currently forfeited in the right to transact business in the state of Texas
2025-11-07 · 746.1205(a)(4) · High
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Corrected at inspection: No. Correction date: 2025-11-07. Correction verified: 2025-11-14.
During the walkthrough, four children were observed unsupervised in a classroom.
2025-10-16 · 746.3407(12) · High
Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Corrected at inspection: No. Correction date: 2025-10-16. Correction verified: 2025-11-07.
During the walkthrough, there were cleaning products and other chemicals in cabinets of multiple classrooms accessible to children.
2025-10-16 · 746.5205(4) · Medium
Documentation of Drills
Corrected at inspection: No. Correction date: 2025-10-24. Correction verified: 2025-11-07.
The annual fire drill log did not have fire drills logged for April, May, June, or July of 2025.
2025-10-16 · 746.3407(8) · Medium High
Garbage Inaccessible to Children; Maintained in Sanitary Manner
Corrected at inspection: No. Correction date: 2025-10-24. Correction verified: 2025-11-07.
During the walkthrough, garbage cans in multiple classrooms were observed with no lids, leaving garbage accessible to the children.
2025-10-16 · 746.3809 · Medium
Medication No Longer Used
Corrected at inspection: No. Correction date: 2025-10-31. Correction verified: 2025-11-07.
During the inspection, medication was being stored: for one child no longer enrolled, for one child no longer being administered, and two expired medications.
2025-10-16 · 746.901(4) · Medium Low
Required Personnel Records - Required Affidavit (Form 2985)
Corrected at inspection: No. Correction date: 2025-10-24. Correction verified: 2025-10-22.
One out of the ten staff files did not have a notarized affidavit.
2025-10-16 · 746.4603(2) · High
Prohibited Equipment - Allows Children To Fall Inside Structure Onto Other Parts
Corrected at inspection: No. Correction date: 2025-10-24. Correction verified: 2025-11-07.
During the playground walkthrough, there was a jungle gym observed on the play area.
2025-10-16 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2025-10-31. Correction verified: 2025-10-22.
During the staff file review, it was found that two caregivers did not have the in-person portion of the CPR training. One caregiver had an expired CPR card.
2025-10-16 · 746.3503(a) · Medium High
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Corrected at inspection: No. Correction date: 2025-10-16. Correction verified: 2025-11-07.
The changing table pads in the toddler rooms had cloth coverings, which were not able to be sanitized in between diaper changes.
2025-09-30 · 746.203(2) · Medium
Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
Corrected at inspection: No. Correction date: 2025-10-02. Correction verified: 2025-10-01.
The operation has not provided proof of liability insurance coverage by anniversary date, which was 9/23/25.
2025-04-11 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2025-04-11. Correction verified: 2025-04-23.
An individual with a pending background check was present in a classroom with 13 children. A caregiver with a eligible background check present, additionally. Noted: The individual left the premises during the inspection.
2024-10-25 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2024-10-25. Correction verified: 2024-11-04.
A caregiver when asked did not know the correct number of children in her classroom.
2024-02-28 · 746.4135(b) · Medium
Children's Products- Annual Certification
Corrected at inspection: No. Correction date: 2024-03-06. Correction verified: 2024-03-21.
The CPSC form was last completed in 2021.
2024-02-28 · 746.5307(b) · Medium High
Fire Extinguishers Serviced
Corrected at inspection: No. Correction date: 2024-03-06. Correction verified: 2024-03-21.
There is no service tag on the fire extinguisher proving that it has been serviced.
2024-01-19 · 746.303(b) · Medium Low
Report Number of Employees
Corrected at inspection: No. Correction date: 2024-01-21. Correction verified: 2024-01-19.
The operation failed to report the number of employees that left their employment by the required January 15th deadline.
2023-07-21 · 746.1505(3) · Medium
Placement of Groups - Not Exceed Room Capacity
Corrected at inspection: No. Correction date: 2023-07-21. Correction verified: 2023-08-15.
Classroom 1 had 30 children meeting for the morning. The room capacity is 16.
2023-07-21 · 746.4901(a) · Medium High
Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
Corrected at inspection: No. Correction date: 2023-08-04. Correction verified: 2023-08-15.
A Little Tykes slide was not placed on a loose fill area and a climbing unit did not have loose fill material underneath.
2023-07-21 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2023-08-04. Correction verified: 2023-08-15.
The operation's last fire inspection was conducted 8/18/21.
2023-07-21 · 746.3701 · Medium High
Safety - Areas Free From Hazards
Corrected at inspection: No. Correction date: 2023-07-24. Correction verified: 2023-08-15.
The wall next to an outlet in room 3 by the sliding door, has a hole.
2022-07-07 · 746.305(a)(6) · High
Report Situation Placing Children at Risk
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-10-06.
The operation failed to notify child care regulation when a child was found outside the operation.
2022-07-07 · 746.1203(4) · High
Responsibilities of Caregivers - Supervision of Children
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-10-06.
Caregivers failed supervise appropriately when a 2 year old child was found outside the operation. Caregivers were unaware that the child had left the facility until the child was returned by a neighbor.
2022-07-07 · 745.641 · High
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-10-07.
A volunteer who was left alone with children did not have FBI check eligibility.
2022-07-07 · 746.1201(4) · High
AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Corrected at inspection: No. Correction date: 2022-09-29. Correction verified: 2022-10-06.
Neglect occurred when a two year old child was found outside of the operation. The child was unaccounted for approximately 7-8 minutes and was found by a neighbor. The child was at risk of serious harm.
2022-02-09 · 746.5205(1) · Medium High
Fire Drill Monthly - Exit in 3 Minutes
Corrected at inspection: No. Correction date: 2022-02-11. Correction verified: 2022-02-11.
Fire drill for January was not documented.

Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1384364

Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.

Provider data fetched: October 10, 2026.