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Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
Texas HHSC records list 11 inspections dated between October 10, 2023 and October 10, 2026.
The most recent inspection in these records is dated September 22, 2026.
The same records list 15 cited deficiencies dated December 4, 2023 to September 22, 2026 (HHSC risk levels: 1 High, 8 Medium High, 5 Medium, 1 Medium Low).
Correction status recorded by HHSC: 1 corrected at inspection, 14 with a correction date recorded, 0 with no correction date recorded.
HHSC lists a verified correction date for 11 of these citations.
The official HHSC record has the full inspection history and the latest information.
Generated from Texas HHSC state records. Counts and dates come directly from the published state data; no descriptions were written by a model.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 15 cited deficiencies for New Heights Learning Zone in the 3 years before October 10, 2026 (1 High, 8 Medium High, 5 Medium, 1 Medium Low).
Records list 11 inspections in this window. Most recent inspection: 2026-09-22.
| Risk weight | Citations |
|---|---|
| High | 1 |
| Medium High | 8 |
| Medium | 5 |
| Medium Low | 1 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-09-22 · 746.801(10) · Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.
Correction date recorded: 2026-09-22
2026-09-22 · 746.1609 · Medium High
Maximum Group Size 13 or More Children
During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.
Correction date recorded: 2026-09-22
2026-09-22 · 746.3401(a) · Medium High
Annual Sanitation Inspection
During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.
Correction date recorded: 2026-10-06
2026-09-22 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2026-10-06. Correction verified: Not recorded.
During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.
2026-09-22 · 746.1609 · Medium High
Maximum Group Size 13 or More Children
Corrected at inspection: No. Correction date: 2026-09-22. Correction verified: Not recorded.
During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.
2026-09-22 · 746.801(10) · Medium
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
Corrected at inspection: No. Correction date: 2026-09-22. Correction verified: Not recorded.
During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.
2025-11-13 · 746.305(a)(2) · Medium High
AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Corrected at inspection: No. Correction date: 2025-12-01. Correction verified: 2025-12-01.
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
2025-10-10 · 746.3503(a) · Medium High
Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Corrected at inspection: Yes. Correction date: 2025-10-10. Correction verified: Not recorded.
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
2025-10-10 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2025-10-24. Correction verified: 2025-10-23.
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
2025-10-10 · 746.1309(a) · Medium
Documented Annual Training Area - 24 Hours Required
Corrected at inspection: No. Correction date: 2025-10-15. Correction verified: 2025-10-13.
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
2024-12-03 · 746.901(5) · Medium Low
Required Personnel Records - Required Affidavit (Form 2912)
Corrected at inspection: No. Correction date: 2024-12-06. Correction verified: 2024-12-06.
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
2024-12-03 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2024-12-06. Correction verified: 2024-12-06.
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
2024-11-18 · 746.613(b) · Medium High
Immunization Records, Exceptions, and Exemptions Current
Corrected at inspection: No. Correction date: 2024-11-22. Correction verified: 2024-12-03.
2 out of 10 records reviewed did not have current immunization record on file.
2024-11-18 · 746.603(a)(2) · Medium
Children's Records - Admission Information
Corrected at inspection: No. Correction date: 2024-11-29. Correction verified: 2024-12-03.
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
2024-11-18 · 746.1613(a) · Medium
Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Corrected at inspection: No. Correction date: 2024-11-18. Correction verified: 2024-12-03.
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
2024-11-18 · 746.901 · Medium
Required Personnel Records
Corrected at inspection: No. Correction date: 2024-11-22. Correction verified: 2024-12-03.
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
2024-11-18 · 746.1315(b)(1) · Medium High
CPR Training and Recertification Adhere to Guidelines-skill based
Corrected at inspection: No. Correction date: 2024-11-26. Correction verified: 2024-12-03.
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
2023-12-04 · 746.5401 · Medium High
Requirement of Gas Leak Inspection
Corrected at inspection: No. Correction date: 2024-01-02. Correction verified: 2024-01-02.
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
2022-12-30 · 745.635(3) · High
AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Corrected at inspection: Yes. Correction date: 2022-12-30. Correction verified: Not recorded.
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
2022-12-30 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2023-01-06. Correction verified: 2023-01-06.
The director did not have proof of current CPR/First Aid certification.
2022-12-30 · 746.2417(2)(B) · High
Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Corrected at inspection: Yes. Correction date: 2022-12-30. Correction verified: Not recorded.
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
2022-12-30 · 746.2421(b) · Medium
Written Feeding Instructions - Review and Update Every 30 Days
Corrected at inspection: No. Correction date: 2023-01-06. Correction verified: 2023-01-06.
One infant's feeding instructions has not been updated since 5/01/2022.
2022-12-30 · 746.801(11) · Medium High
Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
Corrected at inspection: No. Correction date: 2023-01-13. Correction verified: 2023-01-06.
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
2022-07-25 · 746.5205(4) · Medium
Documentation of Drills
Corrected at inspection: Yes. Correction date: 2022-07-25. Correction verified: Not recorded.
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
2022-07-25 · 746.4751(b) · Medium
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Corrected at inspection: Yes. Correction date: 2022-07-25. Correction verified: Not recorded.
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=1394229
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.