Licensed Center
View the official HHSC recordOfficial HHSC provider profile
Report an issue with this page · Corrections and removal process
Corrective action means HHSC requires steps to address compliance concerns; see the official HHSC record for details.
Adverse action means HHSC has taken enforcement action affecting an operation’s permit or ability to operate; see the official HHSC record for details.
State records list 32 cited deficiencies dated December 22, 2023 to September 22, 2026 (7 High, 14 Medium High, 9 Medium, 2 Medium Low risk). Correction status: 3 corrected at inspection, 29 with a correction date recorded, 0 with no correction date recorded.
Counts, dates, risk levels and correction status come directly from the state data. The plain-English descriptions were written automatically from the inspectors' narratives and checked against them by a second automated reviewer; they cover citations dated October 11, 2023 to October 11, 2026. They may contain errors; the official record is authoritative.
View the official state record · Report an issue with this page
This summary is generated automatically from public HHSC records. It restates the official record and may lag behind it. The official state record is the authoritative source: official HHSC record.
Texas Health and Human Services records list 32 cited deficiencies for Play Palace in the 3 years before October 10, 2026 (7 High, 14 Medium High, 9 Medium, 2 Medium Low).
Records list 12 inspections in this window. Most recent inspection: 2026-09-22.
| Risk weight | Citations |
|---|---|
| High | 7 |
| Medium High | 14 |
| Medium | 9 |
| Medium Low | 2 |
| Low | 0 |
| Unknown | 0 |
HHSC assigns each standard a risk weight from Low to High. A deficiency is a finding that a minimum standard was not met.
2026-09-22 · 746.3701(9) · High
Safety - Bodies of Water Inaccessible to Children
There was a mop bucket in the infant room. This was corrected at inspection when the caregiver in charge removed the mop bucket from the classroom.
Corrected at inspection
2026-09-22 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Two out of six children's files evaluated had parents listed as emergency contacts.
Correction date recorded: 2026-09-22
2026-09-22 · 746.5307(b) · Medium High
Fire Extinguishers Serviced
The fire extinguisher on the van was last serviced in 2022.
Correction date recorded: 2026-09-22
2026-09-22 · 746.501(a)(8) · Medium High
Written Operational Policies - Suspension and Expulsion
Corrected at inspection: No. Correction date: 2026-09-23. Correction verified: 2026-09-23.
There was not a suspension and explusion policy in the operational policies.
2026-09-22 · 746.501(a)(9) · High
Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
Corrected at inspection: No. Correction date: 2026-09-23. Correction verified: 2026-09-23.
There was not an infant safe sleep policy in the operational policies.
2026-09-22 · 746.5307(b) · Medium High
Fire Extinguishers Serviced
Corrected at inspection: No. Correction date: 2026-09-22. Correction verified: 2026-09-23.
The fire extinguisher on the van was last serviced in 2022.
2026-09-22 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Corrected at inspection: No. Correction date: 2026-09-22. Correction verified: 2026-09-23.
Two out of six children's files evaluated had parents listed as emergency contacts.
2026-09-22 · 746.3701(9) · High
Safety - Bodies of Water Inaccessible to Children
Corrected at inspection: Yes. Correction date: 2026-09-22. Correction verified: Not recorded.
There was a mop bucket in the infant room. This was corrected at inspection when the caregiver in charge removed the mop bucket from the classroom.
2026-05-28 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2026-07-02. Correction verified: 2026-07-09.
The fire inspection on file is expired.
2026-05-15 · 746.1201(1) · High
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Corrected at inspection: No. Correction date: 2026-06-01. Correction verified: 2026-06-11.
Staff was seen on video using their feet to redirect children.
2026-05-15 · 746.307(c) · Medium
Parental Notification of Less Serious Injuries
Corrected at inspection: No. Correction date: 2026-06-01. Correction verified: 2026-06-11.
No narrative recorded.
2026-01-20 · 746.303(b) · Medium Low
Report Number of Employees
Corrected at inspection: No. Correction date: 2026-01-23. Correction verified: 2026-01-21.
The operation did not report the number of employees who left during 2025.
2025-09-30 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2025-10-14. Correction verified: 2025-10-08.
Five out of six employees had CPR cards that were expired. One employee also did not have CPR card on file.
2025-09-30 · 746.2203(a) · Medium
Written Activity Plans
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-11-04.
There were no activity plans posted or in the classrooms.
2025-09-30 · 746.605(9) · Medium
Required Admission Information - Field Trip Permission
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-11-04.
Two out of six children's files were missing the consent for field trips.
2025-09-30 · 746.4751(a) · Medium High
Maintenance Procedures for Active Play - Inspect Daily
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-11-04.
There was a broom and a can of OFF bug spray found on the playground.
2025-09-30 · 746.3317(6) · Medium High
Food Service and Preparation Requirement - Use Sanitary Holders
Corrected at inspection: Yes. Correction date: 2025-09-30. Correction verified: Not recorded.
The children in three of four classrooms were eating snacks on the bare table. This was corrected at inspection when caregivers put napkins on the table.
2025-09-30 · 746.3401(a) · Medium High
Annual Sanitation Inspection
Corrected at inspection: No. Correction date: 2025-10-14. Correction verified: 2025-10-06.
The sanitation record on file was expired.
2025-09-30 · 746.605(8) · Medium
Required Admission Information - Transportation Permission
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-11-04.
Two out of six children were missing consent for transportation.
2025-09-30 · 746.605(3) · Medium Low
Required Admission Information - Date of Admission
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-11-04.
Three out of six children's files were missing the date of admission.
2025-09-30 · 746.901(6) · Medium
Required Personnel Records -Training Hours
Corrected at inspection: No. Correction date: 2025-10-21. Correction verified: 2025-11-04.
Six of six employee files were missing the annual trainings.
2025-09-30 · 746.801(8) · Medium
Required Records Maintained and Made Available - Playground Maintenance Records
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-10-06.
There were no playground maintenance checklists made available.
2025-09-30 · 746.605(6) · Medium High
Required Admission Information - Emergency Contact
Corrected at inspection: No. Correction date: 2025-09-30. Correction verified: 2025-11-04.
Two out of six children's files had parents listed as emergency contacts.
2024-11-14 · 746.1315(a) · Medium High
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Corrected at inspection: No. Correction date: 2025-01-07. Correction verified: 2025-01-09.
4 out of 6 staff members did not have current CPR Training.
2024-11-14 · 746.3407 · Medium High
Maintenance of Building, Grounds and Equipment
Corrected at inspection: No. Correction date: 2024-12-02. Correction verified: 2024-12-03.
During the walkthrough of the playground. I observed broken, shear, and sharp points exposed on the playground fence.
2024-11-14 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2024-12-02. Correction verified: 2024-12-13.
The operation did not have a current fire inspection.
2024-04-09 · 746.1205(a)(2) · High
Responsibilities of Caregivers - Know number of children responsible for
Corrected at inspection: No. Correction date: 2024-04-09. Correction verified: 2024-04-16.
PreK-4 caregiver did not know how many children there were. Caregiver stated there were 20 children, but there were 19 three-year-olds.
2024-04-09 · 746.3407 · Medium High
Maintenance of Building, Grounds and Equipment
Corrected at inspection: No. Correction date: 2024-04-09. Correction verified: 2024-04-16.
A trash can was full of food wrappers, food containers and was accessible to the children in the Prek-4 classroom. There were two bottles of cleaning wipes accessible to children in the Prek-4 class near the entrance to the bathrooms. A trash can in the hallway by the bathrooms had dirty wipes and plastic gloves from changing diapers accessible to children.
2024-04-09 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2024-04-09. Correction verified: 2024-04-16.
The three year old classroom had 19 children to one caregiver. The caregiver was over ratio by 1 child.
2024-04-09 · 746.3807(1) · High
Storage of Medication - Inaccessible to Children
Corrected at inspection: No. Correction date: 2024-04-09. Correction verified: 2024-04-16.
A bottle of medication was sitting on a counter approximately 4 feet tall, in the PreK-3 classroom. Children were in the PreK-3 classroom at that time.
2024-04-09 · 746.5401 · Medium High
Requirement of Gas Leak Inspection
Corrected at inspection: No. Correction date: 2024-04-23. Correction verified: 2024-04-16.
The gas inspection was last conducted October 1, 2021, and has been expired for 6 months.
2024-03-08 · 746.2207(a) · Medium
Screen Time Activities - Not Used for Under Two
Corrected at inspection: Yes. Correction date: 2024-03-08. Correction verified: Not recorded.
The television was on at the inspector's arrival. It remained on when a 15 month old arrived and was sat on a highchair for breakfast. The television was turned off when the inspector spke to the caregivers.
2024-02-15 · 746.2207(a) · Medium
Screen Time Activities - Not Used for Under Two
Corrected at inspection: No. Correction date: 2024-02-22. Correction verified: 2024-03-08.
The television was on at the inspector's arrival and remained on for another 45 minutes. One infant was in the stroller, and another infant was sitting on a highchair facing the television.
2024-02-15 · 746.1615 · Medium
Child/Caregiver Ratio - Opening/Closing
Corrected at inspection: No. Correction date: 2024-02-22. Correction verified: 2024-03-08.
There were 14 children in care between 4 months -11 years in care. A caregiver stepped out of the operation to the parking lot when the inspector arrived. The other caregiver was at the operation's front door. There were 2 infants in care age 4 and 15 months old. The cook was in the kitchen.
2023-12-22 · 746.2403(4) · Medium High
Infant Care Area - Crib Placement
Corrected at inspection: No. Correction date: 2024-02-22. Correction verified: 2024-03-08.
Based on the preponderance of evidence gathered, there is sufficient evidence to determine deficiencies related crib placement. The cribs were close enough to where an infant when awake may reach into another crib or in close proximity when sleeping.
2022-08-25 · 746.4907(b) · Medium High
Installation and Maintenance of Loose-fill Surfacing - Not Over Concrete or Asphalt
Corrected at inspection: No. Correction date: 2022-09-08. Correction verified: 2022-09-07.
Loos fill material was installed over concrete in the outdoor play area.
2022-08-25 · 746.3701(9) · Medium High
Safety - Televisions Anchored to Prevent Tip Over
Corrected at inspection: No. Correction date: 2022-09-07. Correction verified: 2022-08-31.
A television was placed on a book shelf and was not mounted or anchored and could tip over and injure a child.
2022-08-25 · 746.5101(a) · High
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Corrected at inspection: No. Correction date: 2022-09-08. Correction verified: 2022-09-13.
Documentation of the annual fire inspection was not available for review upon request.
2022-08-25 · 746.501(a)(18) · Medium
Written Operational Policies - Promotion of Physical Activity
Corrected at inspection: No. Correction date: 2022-09-08. Correction verified: 2022-08-30.
The operational policies did not contain the following information: Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities and Activity Plan) ; your policies must include: (A) The benefits of physical activity and outdoor play ; (B) The duration of physical activity at your operation, both indoor and outdoor ; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation ; (D) Each setting in which your physical activity program will take place ; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physical activities ; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play. [
2022-08-25 · 746.501(a)(9) · High
Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
Corrected at inspection: No. Correction date: 2022-09-08. Correction verified: 2022-08-30.
The Operational Policies did not contain a Safe Sleep Policy for Infants under 12 months.
2022-08-25 · 746.1601 · Medium High
Child/ Caregiver Ratio - 13 or More Children
Corrected at inspection: No. Correction date: 2022-08-25. Correction verified: 2022-09-19.
5 infants were observed with one caregiver in the infant room. The specified age group at the time was 0-11 months and the child to caregiver ratio should've been two caregivers to 5 infants. Note: Discussed importance of following the procedure of calling another caregiver in for help when caregivers need to leave the room to ensure ratio is maintained at all times.
Source: Texas HHSC Child Care Regulation, via data.texas.gov (CC0). See the official record: https://childcare.hhs.texas.gov/Public/InspectionAndComplianceHistory?operationId=206672
Records reflect only deficiencies published by the state after due process. This page does not rate or rank providers. Check the official record for the latest information.
Provider data fetched: October 10, 2026.